Balancing
Is this washer supposed to be like its unbalanced each load and then balances itself? Also, the latch hook on the door is loose but won't tighten anymore, is that normal?
Supposedly there are little iron or steel balls in the drum that will automatically balance loads. So if clothes get pushed to one side, the ball move to the other side to balance off the load.
The latch hook should click into place. Not sure if the washer considers it locked without this.