Eliminate your unwieldy collection of remotes and start using one device. A Geek Squad Agent will program your new learning remote control (such as a Logitech Harmony remote) for easy operation of your TV and home theater components. Perform commands like Watch a DVD or Listen to Music with the push of a single button.* This service takes about an hour to complete. After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) and following the prompts for Home Theater and Installation.** Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Scheduled this service - they told me between 8am and noon. Took a half day off at work - they never came. Had to go back to work - I got a voicemail after noon saying they'd be late. They never called me back or tried to contact me. I have already missed work to get this done - now I do not have anymore time to risk on them ever showing up on time. Would NOT recommend. When I paid for this service I had a nagging concern about the Geek Squad I was right - trust your gut and stay away!!!