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11
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February 15, 2016
Last review
December 16, 2016
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4.5

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Jonathan's Reviews

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Google - Nest Protect 2nd Generation Smart Smoke/Carbon Monoxide Wired Alarm - White

Nest Protect reliably detects and alerts you to the presence of smoke or carbon monoxide in your home. The alarm speaks to you in a calm, clear, human voice, telling you the location of the danger. It also provides smartphone alerts and battery status updates to help protect your home. This hardwired version is suitable for homes with existing hardwired smoke or CO detectors.

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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

So far so good

on February 15, 2016

Posted by: Jonathan

Verified Purchase:Yes

I was looking at this product over a year ago, but was put off by the false alarm issue that many people reported with the 1st Gen model. The new model is slightly redesigned and the initial reviews reported that the false alarm issued appeared to have been fixed. After a fifth early morning false alarm from our Kidde system, I went out and bought eight Nest Protects to replace them.

The initial setup was nearly issue free. One of the eight devices could not be paired to the rest using the standard pairing process. After numerous attempts to "find" the device in question, the app instructed me to enter the SSID on the back of the detector and the setup was completed using a secondary process. The physical installation was easy as well; just screws, wire nuts, and my time.

We have had the eight Protects up and running for a month and have not had any issue with them. I have the path light off on all of them except for the one in the upstairs hallway; it provides a nice motion-activated nightlight outside of the bathroom. I wasn't sure if I would like that feature, but I have found it useful in that application.

I would have liked the list of programmed room name options to have been slightly more extensive (no "garage?") and I wish that the foam gasket that sits against the ceiling was white instead of black, which would have made it invisible between the white device and the white ceiling. These are both minor points, but this is a premium product (with pricing to match) so nitpicking is warranted.

Overall, I am pleased with them and I appreciate the connection to the app and my Nest thermostats.

My Best Buy number: 0501424275

I would recommend this to a friend!

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