Sit back and let a Geek Squad Agent walk the path verifying pathways, doorways and other areas where the appliance(s) needs to be moved and premeasure your space for a new appliance. After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778). Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I'm so glad the salesperson recommended the pre-measure service. When I measured my old oven from the outside it was 27" across. The salesman said it must be a 24" oven if it measured 27" from the outside because you're supposed to measure ovens from the inside. He also told me I had to order a single wall oven and single microwave since that was how my cabinet was configured already. So I purchased 2 separate 24" units and scheduled the pre-measure appointment. Well, when they came out to measure they told me it actually IS a 27" oven and I purchased the wrong size. He also said it would be EASIER and would look much nicer if we purchased the combo unit and had the cabinet modified, instead of purchasing 2 separate units. So that's exactly what I did and it looks great. Since I scheduled the pre-measure (at no cost), they refunded my original purchase of the 24" units and I purchased the 27" combo unit. If I had not scheduled the pre-measure they would not have refunded that purchase. ALWAYS do the pre-measure!
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
My existing wall oven & microwave were 2 separate units with the microwave in a separate compartment right above the single wall oven, so the installer had to modify the cabinet for this one-piece combo unit. He did a fantastic job, which included rerouting the electric. Since this combo unit didn't take up as much cabinet space, he ordered a filler panel for a small open space at the bottom of the cabinet and returned about a week later to install it. There was an additional $400 charge to modify the cabinet but GE has a "Fit Guarantee" promotion and they will give you a rebate up to $300 for cabinet modification, if needed. I've applied for that rebate but it takes up to 10 weeks to receive it.
Prepare meals, reheat food and more with this GE JK3800SHSS electric wall oven and microwave combination, which features glass touch controls for simple operation and spacious compartments for your dishes. The 16" turntable rotates for even cooking.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
So far I love this combo unit with one exception: The oven vent is right under the oven door and all the heat blows out from there making the kitchen very warm. That is a benefit in the winter but not so much in the summer. Other than that, it's perfect! Even though they are the same size, 27", this combo unit doesn't take up as much wall space as my previous wall oven/microwave and they had to install a filler panel at the bottom. However, the interior space on both units is larger than my previous wall oven and microwave and a regular sized baking sheet fits inside now. Other reviewers complained about the fan being loud and staying on for a long time after finished cooking, but I don't find that to be an issue with mine. The oven does take a little longer to preheat, but that's not really an issue either. Overall, I'm very satisfied with the purchase.