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MPhone
MPhone's stats
- Review count3
- Helpfulness votes1
- First reviewJuly 30, 2017
- Last reviewJuly 30, 2017
- Featured reviews0
- Average rating2.3
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- First review commentNone
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MPhone's Reviews
2-Year Standard Geek Squad Protection
Customer Rating
2
standard GSP requires take fridge to store myself
on July 30, 2017
Posted by: MPhone
Verified Purchase:Yes
I purchased the fridge in March, along with a standard 2-year Geek Squad protection ($21.99). Soon serious frosting developed around the freezer door, which made it almost impossible to open it. I inquired about the problem at Best Buy Cambridge store. The Geek Squad explained I need to call the national service hotline (800-433-5778). When I called the hotline, an agent told me that I had to take the fridge myself or ship it to a local store to have the problem examined.
My Best Buy number: 3497497568
Mobile Submission: True
No, I would not recommend this to a friend.
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1of 1voted this as helpful.
Only at Best BuyOrganize your snacks and beverages easily with this Insignia™ NS-CF26BK6 compact refrigerator, which offers glass shelving and can storage for flexibility. Electromechanical controls offer easy adjustments.
Customer Rating
4
Freezer frosting blocks door, everything else good
on July 30, 2017
Posted by: MPhone
Verified Purchase:Yes
I purchased this fridge online in March (Total order: $117.60), for which I bought a standard 2-year Geek Squad protection ($21.99). Soon after it arrived, serious frosting developed around the freezer door, which made it almost impossible to open it. I inquired about the problem at Best Buy Cambridge store. The Geek Squad clerk explained that I need to call the national service hotline (800-433-5778). When I called the hotline, the agent told me that I had to take the fridge myself or ship it to a local store to have the problem examined.
My Best Buy number: 3497497568
Mobile Submission: True
I would recommend this to a friend!
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2-Year Accidental Geek Squad Protection
Posted by: MPhone
Verified Purchase:Yes
I’d like to share some of my shopping experiences at Best Buy.
I bought a Moto G3 (3rd Generation) cell phone on Best Buy in Nov 2015 (Total order: $261.23), including a 2-year accidental Geek Squad protection plan ($69.99).
In May 2017, I bought an iPhone 7 plus for more than $1,000 at a Best Buy Cambridge store (MA). I did not trade in the Moto G3 when I bought the iPhone because I was unable to secure any help for transferring user inf from the Moto G3 to the new iPhone. Later that week, I managed to back up the inf on the Moto G3 with help from Apple customer service.
Unfortunately the Moto G3 got damaged at the screen before I found time to trade it in. I visited the Best Buy Cambridge store recently on July 12, hoping to buy a case for my new iPhone and have the Moto G3 traded or repaired. To my surprise, the Geek Squad staff demanded an extra $50 for replacing the damaged Moto G3. As I was no longer using the Moto G3 and had little time to go through the processes of shipping and followup, I gave up.
Another experience I had at Best Buy is about a fridge I purchased on the website this March (Total order: $117.60), for which I bought a standard 2-year Geek Squad protection ($21.99). Soon after it arrived, serious frosting developed around the freezer door, which made it almost impossible to open it. I inquired about the problem at Best Buy Cambridge store. The Geek Squad clerk explained that I need to call the national service hotline (800-433-5778). When I called the hotline, the agent told me that I had to take the fridge myself or ship it to a local store to have the problem examined.
I bought a Moto G3 (3rd Generation) cell phone on Best Buy in Nov 2015 (Total order: $261.23), including a 2-year accidental Geek Squad protection plan ($69.99).
In May 2017, I bought an iPhone 7 plus for more than $1,000 at a Best Buy Cambridge store (MA). I did not trade in the Moto G3 when I bought the iPhone because I was unable to secure any help for transferring user inf from the Moto G3 to the new iPhone. Later that week, I managed to back up the inf on the Moto G3 with help from Apple customer service.
Unfortunately the Moto G3 got damaged at the screen before I found time to trade it in. I visited the Best Buy Cambridge store recently on July 12, hoping to buy a case for my new iPhone and have the Moto G3 traded or repaired. To my surprise, the Geek Squad staff demanded an extra $50 for replacing the damaged Moto G3. As I was no longer using the Moto G3 and had little time to go through the processes of shipping and followup, I gave up.
Another experience I had at Best Buy is about a fridge I purchased on the website this March (Total order: $117.60), for which I bought a standard 2-year Geek Squad protection ($21.99). Soon after it arrived, serious frosting developed around the freezer door, which made it almost impossible to open it. I inquired about the problem at Best Buy Cambridge store. The Geek Squad clerk explained that I need to call the national service hotline (800-433-5778). When I called the hotline, the agent told me that I had to take the fridge myself or ship it to a local store to have the problem examined.
My Best Buy number: 3497497568
Mobile Submission: True
I would recommend this to a friend!
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0points
0of 0voted this as helpful.
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