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January 22, 2017
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January 22, 2017
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My2Cents's Reviews

Samsung - 65" Class (64.5" Diag) - Curved LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range

Surround yourself with the sights and sounds of your favorite movies and sports with this Samsung LED Smart TV, featuring a wide 65-inch screen for a theater-like experience. SUHD Quantum Dot color offers true-to-life images in all the colors of the rainbow, and this Samsung LED Smart TV lets you stream video through Wi-Fi capabilities.

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Customer Rating

Very Disappointing

on January 22, 2017

Posted by: My2Cents

Verified Purchase:Yes

We decided to purchase this series because we wanted the best. We've owed Samsung TVs for over 15 years. One of our current units is over 6 years old and still has a great picture. Buying the 9800 was a easy choice.

Now the 4K picture is amazing and the audio is above average but there are simply to many challenges with this unit IMO. First challenge - When viewing 4K as long as things are moving slowly it has a fantastic picture but if a character turns around fast or raises a arm quickly you start to wonder if you are in a sci-fi movie due to the jumping image. Then there is the too bright, too dim, too dark issues when viewing movies I can't quite get the picture to look the way I think it should. I understand changing color choices from movie to movie even channel to channel but not within the same movie. Second -When streaming from Netflix, Hulu, etc via wifi or wired connection there is a considerable time before the image becomes clear. It's as if there is an internal buffer than needs to spool up the content before a decent image is displayed - why? Just odd.

Third - Samsung did a really nice job with the remote - nice and simple. The menu layout when accessed is really nice but the image quality of say Netflix movie ICONS is pretty bad. You might be wondering how I can ding Samsung for this that's easy. As expensive as this unit is/was Samsung should have mandated that Hulu/Netflix/Amazon/HBO2GO optimize their images to account for curve and the size of this unit. The images are all "grainy"...this distracts from enjoying the unit.

And here is kicker watching HD television shows or movies the picture is barely acceptable. So now not only does 4K content provide for a poor viewing experience non 4K content is hampered? This is not an issue of the cable provider (Direct TV) as the other units in our home have good picture quality and we have the 4K content subscription. The 9800 is should have an exceptional picture and it does not.

I'm going to play with this unit a few more days in hopes something changes. If not back it shall go.

My Best Buy number: 4255663782

No, I would not recommend this to a friend.

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