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    April 19, 2017
  • Last review
    April 19, 2017
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PolkSaladAnnie's Reviews
 
HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive
HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive
Only at Best BuyKeep working wherever you go with this HP Spectre laptop. It weighs less than 3 lbs. yet contains the processing power of an Intel Core i7 chip and 16GB of RAM, and it has a 512GB solid-state drive for fast file access. This 13.3-inch HP Spectre laptop includes a digital pen and Windows Ink for drawing and note-taking.
 
Customer Rating
1 out of 5
1
If only the hardware lasted.
on April 19, 2017
Posted by: PolkSaladAnnie
Verified Purchase:Yes
This is an incredible laptop. I have loved it the entire two months I've had it. I was really excited that a new version came out because I heard about all of the different issues with prior versions of the spectre, and I really wanted one, but wanted to avoid the problems associated with them. So I spent $1500 for this brand new one. And two months in, the laptop will no longer charge. From what I've read online, this was a common problem for a prior version and actually a result of a failed motherboard. You'd think they would have fixed it. I'm still covered under the 1 year warranty, so they're sending me a new charger and if that doesn't work, I'll have to ship my laptop in. Mind you, I'm in graduate school so I basically live on my laptop. And it's the end of the semester. I don't have time to be going through this process! Customer service has been helpful as I said, but I can't believe I'm having problems only two months in! People online typically had this issue a few months after their warranty expired, so maybe I should count myself lucky...
My Best Buy number: 4286665502
My Best Buy number: 4286665502
No, I would not recommend this to a friend.
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