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Trav
 
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    July 2, 2017
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    July 2, 2017
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Sony - 6.4" - Android Auto/Apple CarPlay™ - In-Dash Receiver - Black
Sony - 6.4" - Android Auto/Apple CarPlay™ - In-Dash Receiver - Black
Get help from your smartphone on the road, without taking your hands off the wheel. Powerful 4 x 55 W amplification makes music sound clear and dynamic, even at high volumes.Geek Squad® installation is strongly recommended for this product. Please visit your local Best Buy store for details.
 
Customer Rating
2 out of 5
2
Android Auto doesn't work with my phone
on July 2, 2017
Posted by: Trav
Verified Purchase:Yes
I purchased this radio for my wife because of Android Auto. My wife and I both have Samsung Note 5 phones. Received the radio, paid to have it installed. I downloaded the Android Auto apps on both of our phones and when the app runs, it doesn't show up on radio. I called Sony Tech Support and after a while, he put me on hold to discuss with Advanced technical support. After about 45 minutes, he said it seems your phone is not compatible with the radio. The instructions say for Android Auto to work, your phone must have Android 5.0 and my phone has Android 7.0. Sony tech. support said he would email me back if he finds something out....been 3 days. In summary, I bought an Android Auto compatible radio that is not compatible with my Android phones. Very disappointed, I guess I am stuck with this radio being I threw my old one out when replacing. Go spend more money on a Pioneer instead of this one.
My Best Buy number: 4278695746
My Best Buy number: 4278695746
Mobile Submission: False
No, I would not recommend this to a friend.
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-2points
5of 12voted this as helpful.
 
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