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December 28, 2016
Last review
July 20, 2018
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Anan's Reviews

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pi lab - Edwin the Duck Interactive Toy - Yellow

The classic rubber duck has been updated for the mobile age. This pi lab Edwin the Duck EDW-001 toy brings a fun personality to learning with interactive experiences combined with his soft touch, adorable quack and glowing charm. Edwin grows with your child via continuous content development designed to make learning engaging, while also building your child's self-confidence.

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Customer Rating

Cool duck, bad Android integration..

on December 28, 2016

Posted by: Anan

Verified Purchase:Yes

Don't buy this overpriced toy unless you have Apple products that the app can run on, Android had a broken unsupported app. Overpriced for what you get. Story is below.

So I've been eyeballing Edwin the Duck for my two year old for quite a while, got a great deal on it, was happy with everything when I got it home, she loved it so I figure let's get him set up on her Samsung tablet so she can really have some fun with him.

Load up the tablet which runs on OS 4.4.2 which is supported according to the manufactures website, download his app, connect him via Bluetooth and then the issue starts, for some reason it can't detect him so I keep trying, it's just not working. I figure let me try on my Moto G4 which runs Android 6.0.1, same issue so I start looking up reviews and apparently this has been an ongoing issue with Android devices and it seems the makers of Edwin just aren't too worried about it considering how well the iPhone/iPad version of the app runs and is supported compared to the obviously not working Android version. From what I read it barely had any activities or songs on it whereas the iPhone/iPad app has new activities being added all the time.

Contacted their support email, got a canned message back, decided it was better to just return Edwin and find a product that actually works as advertised.

I wouldn't waste my time either way, company has barely there support which doesn't bode well if there are other issues beyond what I experienced.

My Best Buy number: 2687630907

Mobile Submission: True

No, I would not recommend this to a friend.

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9of 10voted this as helpful.

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