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October 28, 2016
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October 28, 2016
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Drearyguts's Reviews

NETGEAR - VDSL/ADSL Broadband DSL Modem - Black

Connect to the internet with this Netgear DSL modem. Compatible with most major DSL networks, this wired modem delivers download speeds of up to 200 Mbps for flawless gaming, and the wired connection lets you link directly to your desktop or laptop. This Netgear DSL modem supports both Macs and PCs, providing flexibility.

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Customer Rating

3

Difficult Installation

on October 28, 2016

Posted by: Drearyguts

Verified Purchase:Yes

I needed to replace an old 2-wire gateway modem(~12 years old) that was originally provided to me from AT&T due to intermittent connection issues.

I decided to get this Netgear - Vdsl/adsl Broadband Dsl Modem as a direct replacement, thinking it would be plug and play, more or less.

I started the provided "Genie" program to install the modem and found that it kept stalling out. I had to restart the installation process repeatedly getting further each time, but still not completing the installation. This caused a great deal of frustration, not knowing why it wouldn't complete. I couldn't figure out why it kept bombing out, but eventually it finished installing.

To this day I do not know why it was so difficult. I would recommend NETGEAR review the installation process for this device and see if they can get it to work more smoothly, thereby avoiding any unnecessary returns of their product.

My Best Buy number: 4212474666

I would recommend this to a friend!

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