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- Review count1
- Helpfulness votes5
- First reviewFebruary 6, 2017
- Last reviewFebruary 6, 2017
- Featured reviews0
- Average rating1
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Aago's Reviews
Refurbished Moto X Pure Unlocked Cell Phone: Experience the cutting edge of mobile imaging technology with this black Moto X Pure Edition 4G smartphone. This unlocked 32GB device features incredible resolution for photos due to its 21.0MP rear-facing camera, and it can shoot video in crystal-clear 4K. A front-facing 5.0-front facing camera adds to the functionality of this Moto X Pure Edition 4G smartphone.
Customer Rating
1
Phone is not working and BBY unwilling to help
on February 6, 2017
Posted by: Aago
Verified Purchase:Yes
I bought two Motorola Moto X Pure phones (new and refurbished) to send overseas. The new phone worked with a SIM card however the refurbished one did not. I spoke to Best Buy customer service (CS) representative who was unwilling to listen to me and asked me to contact Motorola as it was outside of the 14 day warranty period. The CS rep condescendingly told me that there is nothing to putting the SIM in and it should work. I know this is not strictly a product review but is relevant as you are out of luck if the refurbished phone doesn't work past the 14 day return window.
My Best Buy number: 2187312013
My Best Buy number: 2187312013
No, I would not recommend this to a friend.
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