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February 19, 2015
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February 19, 2015
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DonnaN's Reviews

Whirlpool - 27" Built-In Double Electric Wall Oven

Cook plenty of food for friends and family with this Whirlpool WOD51EC7AS double wall oven that features adjustable racks for customizable interior space and an AccuBake temperature management system that uses sensors to monitor food for optimal results.

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This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
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Customer Rating

Whirlpool electric double oven

on February 19, 2015

Posted by: DonnaN

Verified Purchase:Yes

Don't buy. I bought 3 Whirlpool appliances for my new kitchen. The double oven Steam clean cycle doesn't clean anything. First time I ran the regular clean cycle 3 huge streaks appeared on the glass on front of oven. They are inside the glass. I called Whirlpool, horrible customer service. Said they couldn't help me without a serial number, which is no where to be found on my new oven. The service rep came out, said "oh yeah, this is a problem with this oven". Best Buy doesn't track or keep the serial number, just the model number. The authorized Whirlpool Service Tech says " Moisture gets in the vents on the oven door. Sorry, hang a dish towel over it. Without serial number Whirlpool won't do anything." He also said "hope you are prepared, parts for this model are very expensive". I will never buy Whirlpool again. It possible serial number is located on body of oven, inside the cabinet where installed, but who am I going to get to pull a 300 lb oven out if the cabinet and look? Should have bought Geek a Squad Protection, then they could be dealing with Whirlpool, not me.

My Best Buy number: 2981257251

No, I would not recommend this to a friend.

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