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Underhill
 
 
 
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  • First review
    September 25, 2013
  • Last review
    September 25, 2013
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Underhill's Reviews
 
Only at Best BuyThis Rocketfish™ RF-WSW312 wireless transmitter/receiver kit makes it easy to equip your home theater system with a wireless subwoofer (not included). Up to a 45' wireless range allows flexible speaker placement.
 
Customer Rating
1 out of 5
1
Drops Connection
on September 25, 2013
Posted by: Underhill
from Rhode Island
Verified Purchase:Yes
I purchased this in August, and initially it seemed to work. Then I started noticing the absence of a subwoofer sound. When I checked the wireless transmitters, the LED's were red instead of blue, which means they had no connection. Because the devices go to sleep if there's no subwoofer traffic, it was difficult to know whether the wireless, subwoofer, or other devices were to blame, the problem took a while to sort out.
After working with a support technician at the Geek Squad call-in number, who showed me how to reboot the device and reconnect, I got the devices to connect for a short period and then disconnect. As a result, I brought the kit back to my local Best Buy, where I was able to exchange my device for another. But the problems persisted.
Of course diagnosing the problem took longer than the 15-day return period Best Buy offers, so I can't even return it.
This product just doesn't work.
My Best Buy number: 2812772410
My Best Buy number: 2812772410
What's great about it: Good price
What's not so great: Doesn't Work
No, I would not recommend this to a friend.
+11points
20of 29voted this as helpful.
 
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