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Merlin4270
 
 
 
Merlin4270's stats
 
  • Review count
    2
  • Helpfulness votes
    74
  • First review
    January 27, 2013
  • Last review
    January 14, 2014
  • Featured reviews
    0
  • Average rating
    1.5
 
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Merlin4270's Reviews
 
A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*
 
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Customer Rating
1 out of 5
1
Worst sevice ever, and I reviewed this already!
on January 14, 2014
Posted by: Merlin4270
from Ewa Beach, HI
Gender:Female
Verified Purchase:Yes
I have been a loyal Best Buy customer, but that has ended. I was having random shut downs with my laptop, contacted the geek squad via remote repair/tune-up. My computer was remotly controlled by the tech. and after 7 hours+ I noticed nothing happening, and no reply from the agent?? I called questioning the lack of anything- was told to bring my laptop to the store, not being told that I needed an appt for the Geeks- The next day another 1+ waiting only to find they cant do anything regarding my remote session?? 2+ hours later... Home again- long storey short after another 3hrs of calls and being on terminal hold, I demanded a refund- put on hold again, and was told in a short snippy way- my refund should be posted to my account in 5-7 days... Beyond Poor Customer Service.
My Best Buy number: 2207549306
What's not so great: I was left to call the support agents myself after 7hrs of 'repair'
No, I would not recommend this to a friend.
+61points
74of 87voted this as helpful.
 
Listen to your tunes on the go with this Mach Speed Eclipse 180G2 Series video MP3 player that features 4GB* of built-in flash memory to accommodate your favorite songs. The 1.8" color LCD screen offers a clear view of photos and video.
 
Customer Rating
2 out of 5
2
Making a playlist is rediculous.
on January 27, 2013
Posted by: Merlin4270
from Ewa Beach, HI
Age Range:35-44
Number of MP3 Players Owned:3-5
Verified Purchase:Yes
On sale, its a good back-up for our beach bag/stuff. Will not get another one when it fails. It has alot of functions, but being able to easily create playlists is important, and you can't with this device.
What's great about it: cost
What's not so great: You can't add an existing playlist- have to make them with the device, 1 song at a time!
No, I would not recommend this to a friend.
Durability
3 out of 5
3
Sound Quality
2 out of 5
2
Features
1 out of 5
1
Ease of Use
2 out of 5
2
0points
0of 0voted this as helpful.
 
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