ScottyBoy's contributions

Share ScottyBoy's profile

ScottyBoy

ScottyBoy's stats

Reviews

Review count
1
Helpfulness votes
6

First review
October 9, 2016
Last review
October 9, 2016
Featured reviews
0
Average rating
1

Reviews comments

Review comment count
0
Helpfulness votes
0

First review comment
None
Last review comment
None
Featured review comments
0

Questions

Question count
0
Helpfulness votes
0

First question
None
Last question
None
Featured questions
0

Answers

Answer count
0
Helpfulness votes
0

First answer
None
Last answer
None
Featured answers
0
Best answers
0

ScottyBoy's Reviews

VIZIO - 70" Class (69.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD Home Theater Display with High Dynamic Range

Enjoy outstanding clarity with this VIZIO 70-inch LED smart home theater display. Stream content seamlessly with the built-in ChromeCast and included Android tablet remote, and enjoy fast-moving scenes without blurring thanks to the High Dynamic Range. This VIZIO 70-inch LED smart home theater display has 4K resolution for optimal picture quality.

Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
My Best Buy® Elite Member
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
My Best Buy® Elite Member

Customer Rating

Needs repairs out of the box. Senseless Service.

on October 9, 2016

Posted by: ScottyBoy

Verified Purchase:Yes

I have had this M70-D3 for a month, but have been in Europe for two weeks. The colors are not just wrong, they were WAY wrong from startup - right out of the box. Connecting the tablet via Bluetooth is difficult. (weak signal even when touching the corner of the screen per instruction). Maintaining the Bluetooth connection is impossible. You have to do the connection dance EVERY time you power up.

Then getting the Vizio "World Class Service" technician scheduled is a mindless exercise in futility. Your life will revolve around their way of thinking. Lets all "assume" that YOU have no idea what you are talking about as you analyze the problem. You will be vetted for ignorance and then jump through many hoops. You will talk to no less than 6 different people. You will get multiple case numbers. You will take pictures and scan receipts ... it will take DAYS. The baseline assumption is that you set it up incorrectly. Every person you talk to will eventually try to walk you through the idiots tests ... again.

Eventually they said "You need a new motherboard". No kidding Sherlock!

Fine. I will be in Europe between dates X and Y. Schedule it anytime after date Y. What do they do? Robo-call me while I am in Europe to schedule it while I am away. I tell them to email me a date after date Y. Nothing. I call back Tim in Georgia twice. Nothing.

World Class Service, eh? Their marking people are smoking something because right now I am really, REALLY ticked off.

At some point, I am going to drag this piece of junk back to Best Buy and throw it into their lobby. I have been more than reasonable and the CC company will back me up after my very reasonable attempts.

If the unit has a problem, then YOU have a problem. I hope you have nothing else to do with your life for a few days ... or weeks.

At this time, I have no no communication and no resolution.

My Best Buy number: 2202060417

No, I would not recommend this to a friend.

Share this review:

+6points

6of 6voted this as helpful.

ScottyBoy's Review Comments

ScottyBoy has not submitted comments on any reviews.

ScottyBoy's Questions

ScottyBoy has not submitted any questions.

ScottyBoy's Answers

ScottyBoy has not submitted any answers.