I bought this item in plenty of time for my son's graduation party. It didn't work at all. It would not heat up. I lost 2 pounds of chocolate and all the things we were going to dip into it as well. It was a huge disappointment to not have this at the party. Best Buy wouldn't even refund my money because it was more than 2 weeks since I bought it. Don't waste your money. It was total junk. I will think twice before purchasing something from Best Buy as well.