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April 22, 2017
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April 22, 2017
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unhappyinCA's Reviews

Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel

Prepare large quantities of food quickly with this Bosch microwave oven. Its 1.6 cu. ft. capacity holds large dishes such as casseroles, and its nine-speed chef programs make heating favorite dishes fast and easy. The drop-down door on this 1000W Bosch microwave oven provides easy access, while convection cooking heats food evenly.

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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

Nice appliance but early failure of display

on April 22, 2017

Posted by: unhappyinCA

We bought this oven in October 2015 as part of a kitchen remodel. Research seemed to indicate that Bosch appliances are well-engineered and that the company stands behind its products. 6 months out of the general warranty, the display died. The oven still works but there is no display. At first, Bosch said this was considered cosmetic but when pushed about the fact that because the oven is both a microwave and a convection oven not being able to see the selected settings is actually a safety issue, they changed the tune about the cosmetic issue but still claimed to warranty coverage. So we spent a bunch of money on what was supposed to be a premium appliance and the company's way of standing behind it is to charge us $200+ for the part, $129 for a trip charge and $30 each 15 minutes for labor. Unless you are okay with pricey, early repairs, do not buy!

No, I would not recommend this to a friend.

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+21points

21of 21voted this as helpful.

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