Barestos's contributions

Share Barestos's profile

Barestos

Barestos's stats

Reviews

Review count
1
Helpfulness votes
28

First review
April 23, 2015
Last review
April 23, 2015
Featured reviews
0
Average rating
2

Reviews comments

Review comment count
0
Helpfulness votes
0

First review comment
None
Last review comment
None
Featured review comments
0

Questions

Question count
0
Helpfulness votes
0

First question
None
Last question
None
Featured questions
0

Answers

Answer count
0
Helpfulness votes
0

First answer
None
Last answer
None
Featured answers
0
Best answers
0

Barestos's Reviews

LG - 24.0 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water

LG 24.0 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water: This counter-depth refrigerator gives your kitchen a streamlined look without sacrificing storage space. Innovative organizational features let you store more groceries while still being able to find what you're looking for.

Verified Purchaser
Customer has been confirmed to have purchased the item from Best Buy.
Verified Purchaser
My Best Buy® Elite Plus Member
This user is a My Best Buy® Elite Plus Member, who has spent $3,500 on eligible purchases and is now getting 1.25 points per dollar. They may have received My Best Buy® bonus points for submitting reviews. They may have also participated in an invitation-only program that provides My Best Buy® Elite Plus Members with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews.
My Best Buy® Elite Plus Member

Customer Rating

New electronics is buggy causing multiple problems

on April 23, 2015

Posted by: Barestos

Verified Purchase:Yes

Refrigerator was running fine and we liked it as long as it was functioning properly. But after 5 months, ice and frost started building up in fridge section. LG tech updated firmware on electronic ckt board. A month later fans behind freezer section very noisy. LG tech came again and removed ice and said it should be fine now. A day later, we hear loud drilling noise once a hour. Not sure, what's wrong now. LG call center overseas is horrible. Every time they take 30 mins to understand what's going on and insist on having copy of receipt to ensure fridge was bought within last 12 months even though they admit this new model was only launched six months ago!

At this point, we are frustrated being beta testing site for LG's new model. Can't be sitting home for 4 hour window for LG technician. Better to wait another year once this model is fully debugged. In general we like LG french door models, but not this particular one and their overseas call center team needs some serious improvement.

We heard that several other customers are having similar (frost in fridge section) problem.

My Best Buy number: 3305357220

No, I would not recommend this to a friend.

Share this review:

+28points

28of 28voted this as helpful.

Barestos's Review Comments

Barestos has not submitted comments on any reviews.

Barestos's Questions

Barestos has not submitted any questions.

Barestos's Answers

Barestos has not submitted any answers.