why does washer not fill up more than initial fill amount on "normal" cycle?
Under "rinse and spin" option the machine fills up to initial fill level and then "full" level as shown in trouble shooting section on Samsung website. Does not do this when selecting "normal" wash on dial (using same temp and spin options, normal soil level). Only fills up to initial level on normal wash - not enough water to clean clothes. Suspected this when washing first two loads - did not look like enough water in use. Then ran empty load under both of these load options - "rinse and spin" vs "normal" and noticed washer behaving differently, even for empty load. Why is this?