I originally purchased the geek squad certified. Everything looked good and all the packaging was there. However, I noticed odd hang-ups/hesitation when background programs spooled up or shut down. This madwill me nervous and, when I started to have some power off issues, I returned it for a full refund and purchased a new one.
Although many open boxes are just items people tried and didn't like enough to keep, there are some that are problems waiting to be passed on. Luckily, the issues all happened when the geek squad agent trates it when I returned it. He thought it was a defective motherboard or ssd.