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  • Review count
    1
  • Helpfulness votes
    51
  • First review
    August 22, 2016
  • Last review
    August 22, 2016
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wpbr's Reviews
 
Pick a carrier on your own time and carry your business in the palm of your hand with this Apple unlocked iPhone 5S. Use iCloud to access your important documents while you're on the road, and snap life as it happens with this Apple unlocked iPhone 5S and its 8MP iSight camera.
 
Customer Rating
1 out of 5
1
I'll never buy a open box again
on August 22, 2016
Posted by: wpbr
Verified Purchase:Yes
I was very excited to buy a unlocked iPhone 5S with a good price from Bestbuy. So I got the phone and turned it on, when I saw a large pink spot in the center of the screen. When in operation that could be seen only when exposed in the sun. I thought, OK is "open box". After I had some problems with the touch screen with unresponsiveness. At beginning it bothered a bit but began to increase. I went to the store and spoke to an attendant and who told me that was a software problem software. I ran all the suggested steps, but during that time I had to go back to my country. When I arrived in my country, I called Apple and was told that there was no guarantee and I would have to contact the store. As suggested and after a long time they returned my e-mail telling me that would have to call some department to try to solve my problem. I gave up and sent it for repair. To my surprise the touch screen was not original and was really in trouble. I spent around $100 to fix it. So far I have not received any return of Bestbuy. I do not advise buying equipment "open box" because it does not have the assurance that they will work and do not have the desired support.
My Best Buy number: 4174934611
My Best Buy number: 4174934611
No, I would not recommend this to a friend.
+42points
51of 60voted this as helpful.
 
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