I was sdvised to place the router high up off the floor and in a central location. I'm not sure if you can get a type of amplifier to boost the signal. I wish I could help further. Check whether the company has this; especially if they are promoting to meet your needs. My last resort is to check with Best Buy's customer service or HQ after all they are promoting the product too and may intervene on your behalf. As a last resort, Google your exact question and someone may have a better idea. Good luck.