Customer reviews from zerowater.com
ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Average customer rating
4
(456 Reviews)
Rating breakdown 456 reviews
5 Stars
255
4 Stars
80
3 Stars
38
2 Stars
36
1 Star
47
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Customer Rating
2
Spigot
on August 8, 2023
Posted by: Jcmarie
Length of ownership:1 month
Love the zero water but not when, after use, the spigot loosens and the floor is drinking all my zero water, so annoying. It appears with use the inside bolt loosens on the spigot, water escapes all over my counter top/floor. Poorly designed for such a great product.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, August 9, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com
Posted by: Nancy Major
Length of ownership:3 months
Verified Purchase:Yes
I love the 40cup filter however, since my first filter, all the filters I have tried have leaked. How can this be rectified?
Response from zerowater.comBy ZeroWater Team, August 11, 2023
Thank you for contacting ZeroWater. Apologies for the issue with the filter. Please try giving the filter one more hard twist the the right to complete the seal. If you continue to experience difficulties please contact us directly at customerservice@zerowater.com or 1-800-503-2939
Written by a customer while visiting zerowater.com
Customer Rating
3
Spigot leaks frequently
on August 22, 2023
Posted by: bodozerd62
Length of ownership:6 months
I really like this water filter dispenser but I am constantly having issues with the spigot leaking. No matter what I do, I’ve had to empty it several times and redo the spigot and it’s getting pretty tiring to have to deal with this on a constant basis. I really wish they could come up with a better design for the spaghetti because I do like the dispenser itself.
Response from zerowater.comBy ZeroWater Team, August 23, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com
Posted by: Yogini
Length of ownership:1 month
Verified Purchase:Yes
This is a great unit. Looks beautiful but definitely needs a stainless spigot.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
2
Spigot is very cheaply made - order additional one
on October 14, 2023
Posted by: Sujan
Length of ownership:1 month
Verified Purchase:Yes
It looks great but made with cheap parts - Such as Spigot is totally waste!
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, October 17, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com
Customer Rating
3
No replacement parts!
on October 17, 2023
Posted by: Elizabet4
Length of ownership:1 year or longer
We've bought at five or six dispensers and hundreds of filters over the years because we like the water, but we are going to look elsewhere.
The filter holder in our 40-cup dispenser has had a problem with mold almost from the very beginning, so we wash it frequently, but now it's developing cracks.
I tried to order this part from customer service, but the only way you can get a replacement is to order a whole new dispenser! That's just crazy!
We've bought these dispensers as gifts in the past, but now I wouldn'teven recommend ZeroWater dispensers to a friend without the caveat that they must consider it *disposable,* because there is no way to order replacement parts.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, October 17, 2023
Thank you for contacting ZeroWater. Sorry to hear of the issue with your dispenser. An order has been placed for a replacement. Allow 5-7 business days for delivery. We apologize for the inconvenience and appreciate your business.
Written by a customer while visiting zerowater.com
Customer Rating
5
The best water filtration system in the market
on November 8, 2023
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
It lives up to the hype the water is perfect zero contaminants I had a tested zero me and my wife use a daily coffee taste better just drinking the water taste better I think it taste better than the springwater that you buy we also use it for cooking it is the best filter water System and believe me I’ve tried most of them zero water is just that zero water zero contaminants I would recommend it for everyone
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Brandy r
Length of ownership:1 month
Verified Purchase:Yes
Works great and looks good anywhere . This is my second one, because of how much I like this product and the size helps keep clean water ready anytime.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com