Customer reviews from zerowater.com
ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Average customer rating
4
(455 Reviews)
Rating breakdown 455 reviews
5 Stars
255
4 Stars
79
3 Stars
38
2 Stars
36
1 Star
47
76%of customers recommend this product.
(
294 out of
386)
Customer Reviews for ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Posted by: Anonymous customer
Length of ownership:1 month
Verified Purchase:Yes
Good quality glass and stainless dispenser. Spout is a little cheap feeling.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
4
Great water dispenser but needs better spigot
on October 19, 2021
Posted by: cthylla
Length of ownership:1 month
Verified Purchase:Yes
Excellent filter, it looks really nice and everything is very well built but the spigot, I had to buy a replacement after 1 week of usage, it was leaking and the feel was really poor quality. Everything else is great, thick glass with a nice aluminum finish for the base and lid.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: KommK
Length of ownership:1 month
Verified Purchase:Yes
Looks great. One of the biggest capacities out there. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Rene R
Verified Purchase:Yes
This is a hard to find large GLASS Dispenser!
Very clean and modern. I took off 1 star due to the location of the spigot. Once the water drops below the spigot, you can only access it by tipping the glass dispenser, allowing water into the spigot. This is not optimal and extra caution must be used every time if you want to actually use ALL of the water prior to refill.
Very clean and modern. I took off 1 star due to the location of the spigot. Once the water drops below the spigot, you can only access it by tipping the glass dispenser, allowing water into the spigot. This is not optimal and extra caution must be used every time if you want to actually use ALL of the water prior to refill.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Amber Gonzo
Length of ownership:1 month
Verified Purchase:Yes
This has helped so our family is drinking more water and not having to buy water bottles all the time. This product is amazing!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Patty R
Length of ownership:1 year or longer
Verified Purchase:Yes
I've purchased 2 of these for my daughter and son. The only reason I gave it a 3 star rating is that the spigot is too high and doesn't "empty" the water in the reservoir.
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, January 19, 2022
Filling the carafe regularly will resolve this issue
Written by a customer while visiting zerowater.com
Customer Rating
3
Less than satisfying
on January 21, 2022
Posted by: BerningUp
Length of ownership:1 month
I had high hopes for this product and unfortunately I didn’t read all reviews for purchasing. I don’t recommend this at all. Serious design flaw with the position of the spigot. Zero Water needs to design a retro fit to fix the issue or do a complete redesign or discontinue this product. The current description is a grossly misleading characterization of how much water can be dispensed versus how much water can be held. I’ve been a zero water customer for years but this has soured me and not sure I’d spend any more money on zero water products.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, February 1, 2022
Thank you for your feedback, your comments have been forwarded to the design team for future considerations.
Written by a customer while visiting zerowater.com
Posted by: Kuller
Length of ownership:3 months
Verified Purchase:Yes
Let me first off start by saying how much I love my zero water products. However, this was not my favorite. I really wanted to love it, but for the price it feel a little short. I never thought about how heavy it would be to move from my sink back onto its stand after I had filled I up, plus the weight of the glass. And the water nozzle is higher up, I understand its so it doesn't hit anything when not on the stand, but it leaves a considerable amount that you cant reach unless its tilted. Basically its just one accident away from shattering. I loved the idea of glass because the 30 cup filters have some groves that are hard to clean and I have noticed mold growing, where I cant clean. Overall, I still love it and we go through water so fast between 3 people drinking water all day and cooking with filtered water.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, April 6, 2022
We do appreciate your comments and feedback on the glass dispenser, we recommend using a large glass or measuring cup to fill the upper reservoir so you do not have to move the glass off the base. Also if you simply keep the carafe at least half full at all times you will not need to worry about the 2 cups of water that sits below the spigot.
Written by a customer while visiting zerowater.com