Customer reviews from zerowater.com
ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Average customer rating
4
(455 Reviews)
Rating breakdown 455 reviews
5 Stars
255
4 Stars
79
3 Stars
38
2 Stars
36
1 Star
47
76%of customers recommend this product.
(
294 out of
386)
Customer Reviews for ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Posted by: JD Outside Philly
Length of ownership:1 month
Verified Purchase:Yes
The water tastes great! 40 cups is a lot of water (it does not fit in the refrigerator)
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Tyratb
Verified Purchase:Yes
Big size, it is glass. The only thing I will upgrade is the faucet to a stainless steel.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Heather 007
Length of ownership:1 month
Verified Purchase:Yes
I love this. If you're thinking about buying it, buy it best investment. I'm telling you don't think twice just buy it.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Quality, but room for improvement.
on October 24, 2018
Posted by: Charley
Length of ownership:3 months
Very pleased with the glass and metal construction. As another reviewer noted, the plastic spigot was a disappointment, but we replaced with a $12 stainless spigot. The spigot could definitely be much lower, since the base raises the tank up. We positioned ours by the sink and it is easy to keep filled. All in all, another fine product from Zero Water.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
1
Plastic base instead of stainless steel
on December 10, 2020
Posted by: adrift_in_nola
Length of ownership:1 week
I was sold on this pricey dispenser due to the description of a sleek stainless steel base, and I specifically upgraded from the smaller version in order to avoid plastic. I just received my 40-cup water dispenser, and it has a *plastic* base. I'm so perturbed. I hope the company will rectify this!
No, I would not recommend this to a friend.
Response from zerowater.comBy Josh, ZeroWater Customer Service, December 14, 2020
Sorry to hear of the issue with your dispenser. I was unaware of any changes made to the base of this dispenser. Please send a photo of the base to my attention, (Josh), at customerservice@zerowater.com so I can get to our Quality Control team.
Written by a customer while visiting zerowater.com
Posted by: Natasha
Length of ownership:1 year or longer
Verified Purchase:Yes
Awful! Plastic water basket gets moldy quickly. I bought a second one and the same thing is happening.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, April 13, 2022
We are sorry to hear about the issue with your dispenser, it may help if you make sure that the dispenser is not sitting in direct sunlight. Also, we do recommend cleaning the unit on a very regular basis. Even if it is just the upper plastic reservoir, it is best to clean the unit thoroughly at least once every couple of weeks. If you continue to have issues with this problem you can certainly give us a call and we will be happy to send out a replacement if necessary. 1-800-503-2939
Written by a customer while visiting zerowater.com
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
This is the easiest and best way to avoid buying tons of water bottles. The water is cleaner and right at our disposal. I bought glass bottles and keep them filled, plus take them out with cushion covers. Having our own water at home is the best thing that happened to our health.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Highest Form and Function in One Unit!
on January 10, 2023
Posted by: Oldnweiser
Length of ownership:1 year or longer
Whether on your kitchen countertop or the corner of your high-end espresso bar, this beautiful glass and chrome setup makes a bold statement. You already know ZeroWater filters are the best, so why not have the largest capacity container available to ALWAYS have enough fresh, delicious pure water on hand for coffee, tea, sports drink mixes or just water by itself? Like others, I think the high quality of this dispenser could certainly be better with a higher-end material spout, but it does WORK perfectly. Guests always marvel at how good our coffee tastes and when they see this next to our brew-grinder they have their answer. Sure, ZeroWater filters cost more, but there is something to be said about having the purest, healthiest water entering your body versus all of the other inferior brands. Buy your filters in the 16-pack or 12-pack for the best value and with this dispenser, I promise you smile knowing you have the very best for yourself and your loved ones!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com