Customer Reviews for ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Customer Rating
4
Not compatible with all dispenser
on November 14, 2022
Posted by: Sugarmeat
Length of ownership:1 year or longer
We had zero water for over 8 years our dispenser stated to leak so we purchased a brio water dispenser and zero water jug does not fit so we had to purchase another type of water filter!!! Not happy!!!
No, I would not recommend this to a friend.
Written by a customer while visiting zerowater.com
Customer Rating
1
Water has a fishy odor
on May 16, 2023
Posted by: Peanut80
Length of ownership:1 month
Used the ZeroWater Filter and after a few my kids and I could smell a terrible fishy odor. Makes the water taste funny as well. Do not recommend.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, May 16, 2023
Thank you for contacting ZeroWater. After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste and the TDS reading may be higher than your tap water. This is a result of the water passing over the “spent” Ion Exchange Resin beads. We have gone to great lengths in reducing that taste/smell in product development however this is simply a characteristic of filtering water with a Dual-Ion Exchange system.
In order to avoid a change in the taste of the water it is important to test the water regularly and change the filter when the digital meter reads 006.
Written by a customer while visiting zerowater.com
I had great hopes for this water system, one thing I discovered is that if you let the filter top be uncovered with water it will sour immediately. I have tried 5 filters so far and most were finding out about the filter being uncovered the hard way.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, ZeroWater Team, October 4, 2023
ZeroWater's Ion-exchange resin filters are a reliable and efficient way to get delicious, filtered water. They work by exchanging ions in the water with regenerated ions from the resin beds, which can remove a variety of contaminants from water, including lead, nitrates, sulfates, calcium, magnesium, and other heavy metals. The exchanged ions bind with the contaminants, making them much easier to filter out. Our combination of cation and anion exchange resins can reduce 99.6% of dissolved contaminants in your water. However, when the filter is exhausted no more contaminants can be filtered out and an unpleasant smell and taste may be present. This is a common cause of overuse and can also occur by pouring hot water into the filter or freezing it. Be aware, though, that while the smell is unpleasant, it does not indicate any harm or danger. It is only time to replace your filter. Change your filter once the TDS meter reads 006.
Written by a customer while visiting zerowater.com