Customer reviews from zerowater.com
ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Average customer rating
4
(456 Reviews)
Rating breakdown 456 reviews
5 Stars
255
4 Stars
80
3 Stars
38
2 Stars
36
1 Star
47
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Posted by: LeslieP
Length of ownership:1 month
Verified Purchase:Yes
It is hard to get the dispenser to empty before it needs to be refilled. Otherwise it is beautiful! But not practical.
Response from zerowater.comBy ZeroWater Team, September 28, 2022
The glass container is meant to be filled continuously, thus making the water beneath the spigot irrelevant. Once the water tests above the 006ppm mark simply empty the entire container into your sink then rinse, dry, and replace the filter.
Written by a customer while visiting zerowater.com
Posted by: RicardoC
Length of ownership:3 months
Verified Purchase:Yes
The filter delivers on its promise . We have really hard water and it brings the solids to zero. The only problem is that each filter lasts only 1 week and they are very expensive. We loved the filter but we are not sure we will continue to use it because of the cost.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
1
Leaks
on October 31, 2022
Posted by: Kimp
Length of ownership:1 month
The washers are no good. They cave in and deform when you try to tighten the nut for the spigot. Also the nut is not the right size. It wobbles and will stay tight.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, November 2, 2022
Thank you for the feedback, we are glad to see that you contacted us directly and a new spigot is being sent to you. If that does not resolve the issue please let us know and we will replace the entire dispenser for you.
Written by a customer while visiting zerowater.com
Posted by: Marylander
Length of ownership:1 month
Verified Purchase:Yes
From researching reviews to ordering to having to order a replacement part (my fault, not theirs), Zerowater was excellent!!!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Timot
Length of ownership:1 month
Verified Purchase:Yes
The filter for how big it is doesn't last very long. Filter is way overpriced for the amount of filtered water you get out of it.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, November 22, 2022
Thank you for contacting ZeroWater. Filter life is based on the quality of the water being filtered. The higher the TDS reading the shorter the filter life and vice versa. Test your tap water and use the chart in the link below to determine the average number of gallons based on your specific tap water TDS reading.
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/tds-chart.jpg?v=1601429855
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/tds-chart.jpg?v=1601429855
Written by a customer while visiting zerowater.com
Posted by: Linda R
Length of ownership:3 months
Verified Purchase:Yes
This is the largest dispenser and holds a lot of water, so doesn't have to be filled as often. Great for those who drink a lot of water as we do. It's also very attractive.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Piletc
Verified Purchase:Yes
It’s an awesome product. Love having such clean water.
Written by a customer while visiting zerowater.com
Customer Rating
1
Leaks tap water into glass container badly
on December 14, 2022
Posted by: CarlOA
Length of ownership:1 week
I had great hope for these 40 cups containers. Unfortunately, the tap water leaks badly from the screw down rings. It defeats the purpose of filtering your tap water when it mixes with your filtered water. My 40-cup product is useless to me now because of this flaw in it original design or, I was sold a defective product. I cannot return it because, I am low-income military veteran.
No, I would not recommend this to a friend.
Response from zerowater.comBy Customer Service, December 20, 2022
Thank you for taking the time to post a review. Please call ZeroWater Customer Service at 800-503-2939, we will be happy to assist.
Written by a customer while visiting zerowater.com