Customer reviews from zerowater.com
ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Average customer rating
4 out of 5
4
(456 Reviews)
Open Ratings Snapshot
Rating breakdown 456 reviews
5 Stars
255
4 Stars
80
3 Stars
38
2 Stars
36
1 Star
47
76%of customers recommend this product. 
(
294 out of 387
)
Best Buy Privacy Policy
Customer Reviews for ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Customer Rating
5 out of 5
5
Best Water Filtration System
on November 15, 2021
Posted by: Alex Water
Length of ownership:1 month
Verified Purchase:Yes
Amazed at water quality! Definitely makes a difference all around!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5 out of 5
5
Great dispenser
on November 18, 2021
Posted by: BethB
Verified Purchase:Yes
Have had this dispenser for years and bought one for my brother. Love the improved spout on the newer one.
Written by a customer while visiting zerowater.com
Customer Rating
2 out of 5
2
Great glass and steel product!
on December 5, 2021
Posted by: I used both the brands
Length of ownership:1 month
Verified Purchase:Yes
Once the filter life is reducing the taste of water becomes so weird and undrinkable, which i do not see with other filter why such a gap.
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater TeamDecember 9, 2021
Due to the size of glass dispenser (2.5 gallons), once the filter reaches the 006ppm mark if the filter is not changed right away you can far exceed the exhaustion point of the filter very easily. It is important to test the filtered frequently and change the filter as soon as it reaches the 006ppm mark.
Written by a customer while visiting zerowater.com
Customer Rating
2 out of 5
2
40 CUP WATER DISPENSER
on December 12, 2021
Posted by: Spiller
Length of ownership:1 month
Verified Purchase:Yes
Had to replace original 2 filter water dispenser after the nozel broke. I wish I could have just replaced the nozel. Pro's- Looks nice, smaller footprint, 1 filter. Cons- the base slides all over the place, gaskets are too soft and allow water to leak, nozel control is a push to side to open instead up flip up or down to open...cannot pour water with one hand and hold cup with the other. I use large cups with ice and its a pain. Stainless parts dont clean easy. Overall love the filter, love the look, quality and ease of use are unaceptable.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater TeamDecember 17, 2021
We appreciate your feedback, your comments have been forwarded to our design team for consideration.
Written by a customer while visiting zerowater.com
Customer Rating
5 out of 5
5
Best water filter
on December 25, 2021
Posted by: Anonymous
Length of ownership:1 year or longer
Verified Purchase:Yes
I absolutely love this filter, it's the best I've found and how clever to add a water tester!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
3 out of 5
3
Nice Looking but Leaks
on February 2, 2022
Posted by: M Smith
Length of ownership:1 month
Verified Purchase:Yes
Product is nice looking but mine leaks at the spigot. I tried tightening and is still a problem
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater TeamFebruary 18, 2022
We have ordered a new spigot that should stop that leak for you.
Written by a customer while visiting zerowater.com
Customer Rating
4 out of 5
4
Good new version ( one issue to fix)
on April 23, 2022
Posted by: LMCESP
Length of ownership:6 months
Verified Purchase:Yes
This is a Overall a great product glass cylinder made well and base is heavy and stable. we like having a larger option than the first model. We use the water every day for drinking, coffee, Ice, and pets so the 2.5 gallons does well. We replace the spigit with a Stainless steel version. The ONLY design flaw that the engineers must address is there is no AIR vent/gap between the water reservoir and so when you go to draw water the spigit the air is drawn and creates a vacuum and significantly slows the water pressure coming out. So all we did is place a simple FLAT plastic drink stir stick between the lid and white plastic reservoir and this creates enough of a air vent that allow water to flow well and not trickle .
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5 out of 5
5
Good otherwise
on April 30, 2022
Posted by: Anonymous
Length of ownership:1 month
Verified Purchase:Yes
Tilting the unit to slicker helps to drain lower& quicker. Also seal around washers.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
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