Customer reviews from zerowater.com
ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Average customer rating
4
(456 Reviews)
Rating breakdown 456 reviews
5 Stars
255
4 Stars
80
3 Stars
38
2 Stars
36
1 Star
47
76%of customers recommend this product.
(
294 out of
387)
Customer Reviews for ZeroWater - 5-Gal. Water Cooler Filtration System - Blue
Posted by: NancyS
Length of ownership:1 week
Verified Purchase:Yes
I don’t have very much room on my kitchen counter but made room for this water dispenser. We have well water with 3 filters and a UV light. I tested it and was 131 after going through ZeroWater it was zero. Tastes delicious.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: Lori V
Length of ownership:1 month
Verified Purchase:Yes
The spigot is cheap and leaks. You have to keep a towel or bowl underneath the spigot. It's cheap plastic.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, August 11, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com
Posted by: Jolene
Length of ownership:1 month
Verified Purchase:Yes
We saved up to order this for our apartment kitchen which was renovated before we rented it. It’s a pretty glass container. Right now it sits on the edge of the sink because it hasn’t stopped leaking from the spout. This also diminishes the filter and is wasteful. I contacted customer service and Josh replied that he would sent a new spout. I replied to the email with my physical address. He said to allow 5-7 business days. That was on July 27. Today is August 14. If he sent it the next day it should have been here last week. Thoroughly disappointed. This is the number one complaint for this product and the company. I’m at loss. I will be emailing again today to see what happened. It be nice to get a new filter too considering we lost so much of its filtering to leakage. It’s a gorgeous item but not worth much when it leaks nonstop. Do better be better. I’m talking to you Josh, senior customer service manager 1. We are hoping the problem is resolved. But this seems to be such an issue. I would like to know, why haven’t you redesigned it yet?
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, August 16, 2023
We certainly apologize if there was any confusion in getting your issue resolved, the replacement spigot has been ordered and we will try to get that delivered to you as soon as possible. We did look into your email correspondence and learned that we sent you a request for a shipping address to which we received no response. It was only upon further investigation that we ascertained you had purchased the product directly through us and we were able to use your address from your original order to send the replacement spigot. If you ever have any questions or concerns in the future we can always be reached by phone as well, 1-800-503-2939.
Written by a customer while visiting zerowater.com
Posted by: JenS
Length of ownership:1 month
Verified Purchase:Yes
I’m delighted to have finally found a filter solution that works for my family that I can trust 100%.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: M Stanton
Length of ownership:1 month
Verified Purchase:Yes
For my busy home and large family this is the best thing since sliced bread!! I have had two of the small Zero Filters go several years. They kept me busy trying to keep them full. I bought the 40 Cup Glass Water Dispenser and it is PERFECT! I love the easy to use handle, rather than the push button and not having to fill it but once or twice a day is time saving! THANK YOU ZERO WATER! I love this product.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Hands Down, Best Water Filter System For the Money
on November 8, 2023
Posted by: Nana Mayfield
Length of ownership:1 year or longer
Verified Purchase:Yes
I've owned a 40 Cup Ready-Pour™ Glass 5-Stage Water Filter Dispenser
for years and recently bought two more for two of my daughters. Been so impressed, I bought one for
my best friend & 5 of my kids.
Summertime was fantastic this year because I used filtered water in my crushed ice maker, which is a WIN/WIN.
for years and recently bought two more for two of my daughters. Been so impressed, I bought one for
my best friend & 5 of my kids.
Summertime was fantastic this year because I used filtered water in my crushed ice maker, which is a WIN/WIN.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
I Love it
on December 5, 2023
Posted by: OBLESSHIM
Length of ownership:6 months
I'm glad that I purchased this. It been a big help. No more packing water. Hee Haw
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
1
Filter only lasted 3 weeks before horrible taste
on July 18, 2024
Posted by: ksilva
Length of ownership:1 month
the filter was great for 3 weeks (for 2 people), then all of a sudden the water started tasting horrible. like, worse than tap water. i will be returning.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, July 18, 2024
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com
Written by a customer while visiting zerowater.com