Customer reviews from whirlpool.com
Whirlpool - 20.1 Cu. Ft. Upright Freezer - White-on-White
Average customer rating
4.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
96
4 Stars
24
3 Stars
3
2 Stars
4
1 Star
2
95%of customers recommend this product.
(
121 out of
127)
Customer Reviews for Whirlpool - 20.1 Cu. Ft. Upright Freezer - White-on-White
Customer Rating
2
Design flaw: don't expect any help unless you pay...
on July 19, 2015
Posted by: Anonymous
from tillamook, or
this is a good freezer when it works - when it doesn't, don't expect any help from whirlpool unless you are willing to pay for it at $100/hr.problem: design flaw causes a giant ice build up on the bottom of the freezer (a real glacier) - probably due to a plugged defrost drain. so how difficult should it be to unplug? not very if you can find a good schematic showing where to go and what to take off to get to it. unfortunately, that doesn't exist.so the answer is? why, call your friendly repair man...! B...S...anyway, we were traveling for 5 weeks and returned to find the top three levels had melted down after the ice built up had shut the system down.good luck...
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could be happier
on November 5, 2013
Posted by: Disappointed116
from Newton, MA
A lot of space is waisted because if you want the freezer to be efficient you can't block the vents in the center part of the back panel inside the freezer. I have also discovered since we bought it that the light inside the freezer does not light the inside of the freezer efficiently. It's located at the very top shelf off to the right (not in front) and does not disperse enough light to see, what is on the other shelves. Other than that it's ok. We bought it because we had to narrow freezers down and this one got a good review and we didn't have more space to go with another freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not what I expected from Whirlpool :(
on July 17, 2015
Posted by: Lotty
from Alberta
This freezer does not have a door alarm, if you have children do not buy this freezer. If it is not shut properly it will build up with frost on the evaporator panel. We owned this freezer for about two years and we have had to manually defrost the freezer about 5 times.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on November 11, 2013
Posted by: Bronocala
from Tower City, PA
We have an older home with a limited space...this unit filled the opening to get maximum use. Unit has been working great with no problems at all...the freezer section is small but we have another freezer so that is no problem. All the features are exactly as advertised and we are very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the appearance and convenience
on January 7, 2015
Posted by: Mama Becky
from Tryon, NC, United States
We replaced an older upright 20cu freezer(one of two) with the new Whirlpool 20cu. The Whirlpool is much more attractive, requires less space and is much quieter. The interior light is great and the baskets are large and easily accessible.The freezer holds a great deal of fresh food from my garden and freezes it quickly helping preserve the flavor. We haven't needed the temperature alarm yet but are happy to have it, we have lost food before so we know the value of the audible alert. When it's time to replace our second home freezer it will be with another Whirlpool just like our new one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice oven but can't be cleaned.
on July 26, 2011
Posted by: Anonymous
from Undisclosed
The lower door has openings to allow to air to escape. Unfortunately, this also allows spills to enter between the glass panes on the door. After three months the door looks filthy. I contacted Whirlpool regarding how to clean this and I was advised that I needed to have a service tech come out to clean my door. It is considered a "cosmetic" problem and is not covered under warranty. There is no way to avoid normal spills when using the oven. While I do like the double oven feature, it's not worth it to have my oven looking like I haven't wiped the door down, even though it was just cleaned. I was very excited when I purchased this very expensive oven and I'm sorry I wasted my money.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the double oven
on September 28, 2014
Posted by: JanJan27
from Seabrook, NH, United States
We bought this a year ago. My hubby did alot of research into what we wanted in a range. There is only the 2 of us so the small upper oven comes in very handy. On the holidays it's great because I have room to use both ovens. The stovetopss have different heat settings and they can boil water for pasta really quickly. The stovetop is a little difficul to keep shiny.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
ease of use
on February 18, 2013
Posted by: Michellecooks
from Undisclosed
I've had the oven for about 4 months now, cook every day, and have used the double oven feature ~6 times already. Most things can go into the top oven without using the energy required of a traditional single oven. The top oven rack is nearly flush with the door when open, making it a little easier for my husband to burn himself. The bottom oven door opens almost to the level of the floor. It is somewhat awkward and I can use it with ease, but someone with mobility issues might have a harder time. The warming plate is a nice convenience. It is a gorgeous appliance! I got it in stainless and black cooktop.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com