Customer reviews from frigidaire.com
Frigidaire - 22.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Bisque
Average customer rating
4.1
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
102
4 Stars
55
3 Stars
23
2 Stars
8
1 Star
14
84%of customers recommend this product.
(
156 out of
186)
Customer Reviews for Frigidaire - 22.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Bisque
Customer Rating
1
POOR Quality!
on January 3, 2018
Posted by: Unhappy Floridian
from Tallahassee, Fl
Purchased in October 2016. Currently replacing broken basket hangers and managing cracks on the interior wall of the unit. This will be my last Frigidaire purchase!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 8, 2018
Hi Unhappy Floridian!
We appreciate your feedback and hate that you have experienced any matters with your refrigerator. We will certainly relay your dissatisfaction to the proper channel. Should you ever need any assistance, please do not hesitate to connect with us by phone at 1-800-265-8352 directly.
Kindly- CiCi
We appreciate your feedback and hate that you have experienced any matters with your refrigerator. We will certainly relay your dissatisfaction to the proper channel. Should you ever need any assistance, please do not hesitate to connect with us by phone at 1-800-265-8352 directly.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad break easily!
on January 13, 2019
Posted by: ruli
from los angeles ca
This product is not good, I don’t recommend,months afters a purchase stared to break the little containers and also after the insade walls,
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 16, 2019
Hello, Ruli! Thank you for your feedback! We sincerely apologize for your recent experience Frigidaire 22.1 Cu. Ft. Side-by-Side Refrigerator. We make every effort to manufacture quality products, our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Crack
on May 28, 2019
Posted by: Bobvicbakr
from Galena MO
Disappointed to say the least.only 3 years old And there’s a huge crack in the freezer wall and the refrigerator is to warm . Why???
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, June 5, 2019
Hello, Bobvicbakr.
Thank you for bringing this to our attention. We understand your concern regarding the crack and the refrigerator being warm. It is my pleasure to provide assistance. Verify the temperatures are at 0 degrees and 37 degrees. Checking the door seals to ensure they are sealing properly. Should those items check out good, we recommend contacting a local service provider. Here is a link to locate a service https://www.frigidaire.com/Owner-Center/Service--Repair/. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for bringing this to our attention. We understand your concern regarding the crack and the refrigerator being warm. It is my pleasure to provide assistance. Verify the temperatures are at 0 degrees and 37 degrees. Checking the door seals to ensure they are sealing properly. Should those items check out good, we recommend contacting a local service provider. Here is a link to locate a service https://www.frigidaire.com/Owner-Center/Service--Repair/. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Buy one!
on December 21, 2010
Posted by: Iain
I like Frigidaire's side by side refrigerator. It is reliable and great design. I had a GE before but it pooped out after couple years. My Frigidaire is great, reliable and economical.
I wish the door handle integrated into the door. As what I have is a wall next to the refrigerator and the door is partially blocked when I open it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on April 27, 2017
Posted by: Daffy Yankee
from Reno, NV, United States
[This review was collected as part of a promotion.] This is a very nice refrigerator for the price. When we bought it the salesperson suggested we get an extended warranty because the icemaker usually has issues. So we did just in case. The bad thing is that the ice maker is very noisy and is starting to leak already and it is less than a year old..
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 16, 2017
Hi Daffy Yankee! We certainly appreciate your feedback. Your ice maker may make many sounds, such as humming, snapping or clicking; which are a part of the normal operation. Should you experience any unusual sounds, do not hesitate to contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully - CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker broke less than 1 year in.
on August 11, 2017
Posted by: Toebasher
from Phoenix, AZ, United States
Purchased in 2/17, ice maker always made noises like gunshots. Finally in 8/17 it quit and started leaking water in the freezer and out the ice cube chute. Trying to get it fixed is even more of a challenge.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, August 14, 2017
Oh no, Toebasher! It is bad enough that you are dealing with needing a repair, but we definitely don't want to make that process any more stressful. Please reach out to me by email at socialcare@frigidaire.com, and I will be happy to assist you with scheduling the repair. Please include the serial number, your name, address, and phone number in the email. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Water system only worked a month...
on September 26, 2017
Posted by: JoeCtown
from Charleston, SC
[This review was collected as part of a promotion.] Bought refer and worked fine for a month plus a few days. Water and ice maker stopped working. I replaced the filter and checked for clogs in the water line. None found. Called in warranty repair...
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, September 27, 2017
Oh no, JoeCtown! I can imagine how concerning that must have been. I see that the technician made repairs to the water valve and the issue appears to have been resolved on 9/8/17. Please reconnect with Corbett's Appliance directly if you need additional assistance with this issue at 843-766-0256. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
4
does the job
on October 30, 2017
Posted by: brooklyn mom
from Brooklyn, NY, United States
I bought this (silver chrome) refrigerator in May. It does the job well. The only 3 issues that I have is that the water filter/ice maker makes noise, the filter has to be changed quite often and it gets a lot of finger prints on the exterior. Otherwise, everything is fine and it serves its purpose.
Written by a customer while visiting frigidaire.com