Customer reviews from frigidaire.com
Frigidaire - 27.8 Cu. Ft. French Door Refrigerator - Stainless-Steel
Average customer rating
2.3
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
3
4 Stars
7
3 Stars
4
2 Stars
5
1 Star
16
36%of customers recommend this product.
(
12 out of
33)
Customer Reviews for Frigidaire - 27.8 Cu. Ft. French Door Refrigerator - Stainless-Steel
Customer Rating
4
on July 16, 2017
Posted by: Lordbinder
from Vancouver, WA, United States
[This review was collected as part of a promotion.] fridg is a couple of years old needed a part to make it close correctly. works great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not Happy
on February 16, 2019
Posted by: CarpenterCJ
from Louisiana
Terrible ice maker, door trim and overall functionality of this unit
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, February 19, 2019
Hey, CarpenterCJ! Thank you for taking the time to write us. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
I understand that your icemaker does not meet your expectations. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (CarpenterCJ)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your refrigerator's model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-888-203-1389; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
I understand that your icemaker does not meet your expectations. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (CarpenterCJ)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your refrigerator's model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-888-203-1389; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Well here it is.
on November 7, 2019
Posted by: Gavin19
I bought this thing years ago, and have not had much of an issue. Yes the ice maker went out as well. But... Now because I am not going out and spending another large amount of money on a new fridge I'm looking for parts for mine which anywhere I look it's always a special order item. About one a day I need to do a manual defrost on it because I cant seem to find one of the two sensors I need. I hate to say I haven't had the issues alot of other customers have had with theirs. no rust or water leaks. The ol'girl is just freezing up way to much.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, November 11, 2019
Hi, Gavin19!
Thank you for sharing your experience! This model was originally manufactured in 2010, so it may be more difficult to find certain parts. If you find the refrigerator is freezing up often, we would recommend checking the seals on the doors for any gaps or tears that may be letting in warm air. For help with part information, you can always contact us at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. I hope this information is helpful!
Best,
Ashton
Thank you for sharing your experience! This model was originally manufactured in 2010, so it may be more difficult to find certain parts. If you find the refrigerator is freezing up often, we would recommend checking the seals on the doors for any gaps or tears that may be letting in warm air. For help with part information, you can always contact us at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. I hope this information is helpful!
Best,
Ashton
Written by a customer while visiting frigidaire.com