Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
1.8
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
3
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
17
18%of customers recommend this product.
(
3 out of
17)
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
1
Cheap Material and hardware on the inside
on April 19, 2019
Posted by: Ms martha
from California
Not even a year and the pins that holds the storage fowling apart even dough after replace . Don't hold at all the weight . Keep having the see problem . not opening and closing when it's full it's worse when is full.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ashton, Online Outreach Specialist , April 22, 2019
Hi, Ms Martha!
We understand your concern regarding your shelves and thank you for bringing this to our attention. We will be sending you an email continuing the conversation so that we may assist you further.
If you require immediate assistance, you can also contact us by phone at 800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.
Best,
Ashton
We understand your concern regarding your shelves and thank you for bringing this to our attention. We will be sending you an email continuing the conversation so that we may assist you further.
If you require immediate assistance, you can also contact us by phone at 800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Won’t last as long as it should
on February 24, 2020
Posted by: Rmwall30
[This review was collected as part of a promotion.] This refrigerator just turned 5. The freezer just stopped cooling and is consistently beeping. I would definitely consider another brand if this fridge needs to be replaced.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 26, 2020
Hello, Rmwall30.
We apologize you are having trouble with your refrigerator. We are here should you need assistance locating a service provider for further assistance. Please know we make every effort to manufacture quality products. We apologize again for your experience.
Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
We apologize you are having trouble with your refrigerator. We are here should you need assistance locating a service provider for further assistance. Please know we make every effort to manufacture quality products. We apologize again for your experience.
Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful refrigerator
on March 23, 2016
Posted by: TheresaH930
from Sweet Home, Oregon
I waited a long time to purchase a new refrigerator, 6 years actually.
I LOVE my new fridge BUT I hate the noisy ice maker. It's vert loud when the water goes in to the ice maker and if you want crushed ice be ready to clean up a MESS because when you get crushed ice it dispenses so quickly ice ends up everywhere .
I LOVE my new fridge BUT I hate the noisy ice maker. It's vert loud when the water goes in to the ice maker and if you want crushed ice be ready to clean up a MESS because when you get crushed ice it dispenses so quickly ice ends up everywhere .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fridge is OK but it is missing the Egg contai
on June 28, 2016
Posted by: BeavHome
from Charlottesville, VA, United States
Nice looking but the freezer door does not close well, I find it stuck open quite a bit.
I'm really disappointed that there was no egg holder, REALLY!!!
I'm really disappointed that there was no egg holder, REALLY!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, July 11, 2016
Thanks for sharing your feedback, BeavHome. I recommend checking to make sure there's no obstructions preventing the door from closing and that the door seal is properly adjusted. I hope this information is helpful. Please feel free to reconnect with us directly should you have any other questions or concerns. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Stays Clean
on August 17, 2011
Posted by: glen
This product was what motivated me to buy the entire Gallery appliance collection. It is super quiet, energy efficient, and lots of storage in both the freezer section and refrig section. The side by side is the most practical for me. I like that the stainless steel stays clean with no handprints. The entire Gallery collection has matching stainless steel finish and it is beautiful and easy to clean! The ice maker and dispenser work great...sometimes the ice discharges pretty fast so use a big cup or it will be on the floor. With normal use your water filter will be good for about 1 year!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
First Side-by-Side, Love It
on February 27, 2016
Posted by: Jcrooksdenver
from Parker, CO, United States
Very happy with our selection. More space than I expected.
I would recommend this to a friend!
Response from frigidaire.comBy Theresa, Online Outreach Specialist, March 10, 2016
Hello Jcrooksdenver! I am glad to hear you are enjoying your new refrigerator! -Kindest Regards, Theresa
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not so good experience
on October 8, 2019
Posted by: Balafromchicago
I recently moved to a new house and the previous owner had this refrigerator. I decided not to make changes to appliances but i think that was a bad decision. The agent told me the fridge is 1 year old but it performs like 10 year old. Ice maker is broken. One of the side cabinet broke when i kept a coke bottle (1.5 liter)
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, October 9, 2019
Hello Balafromchicago. I want to personally thank you for sharing your feedback and your personal interactions with the appliance. Your experience is imperative to us as we constantly strive to be the best home appliance company in North America. We do apologize for any inconvenience you have incurred with these concerns. Should you have any questions or concerns that you would like to review in more detail, please contact us directly. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
we love our fridge
on August 17, 2019
Posted by: shaggydog
[This review was collected as part of a promotion.] we've had ours about 3 yrs no problems so far except I was very mad one day and slamed the door to hard and broke 2 of the door compartments that snap in and i'm having trouble finding replacement parts
Written by a customer while visiting frigidaire.com