Customer reviews from epson.com
Epson - Stylus 420 Wireless All-in-One Printer
Average customer rating
4.1
(1,485 Reviews)
Rating breakdown 1,485 reviews
5 Stars
789
4 Stars
390
3 Stars
112
2 Stars
67
1 Star
127
83%of customers recommend this product.
(
1,237 out of
1,485)
Customer Reviews for Epson - Stylus 420 Wireless All-in-One Printer
Customer Rating
2
Epson Stylus NX420 All-in-One Printer
on December 29, 2010
Posted by: Mickactual
from New Jersey
I purchased this unit based on Epson's reputation for making outstanding printers. To that end, I was not disappointed. Scanner quality is also excellent. That said, there are also drawbacks. Let's examine both:
PROS:
Excellent print quality.
Excellent scanner quality.
Affordable price.
CONS:
Drinks ink. I've only printed maybe a half dozen text pages and one small photo, and already my black cartridge shows as half empty.
WiFi problems. The WiFi feature was easy to set up, and the unit worked wirelessly with no problem - but it caused the loss of my internet connection. I can only connect to the internet if I connect the unit via USB (which thankfully I was able to do).
By far the worst drawback is the fact You cannot use the unit if any of the ink cartridges are empty. Meaning if Your blue cartridge is empty, You cannot even print a black text document. You also apparently cannot scan. It appears the entire unit goes into lockdown if any cartridges are empty. This is a VERY disturbing caveat that I hope Epson will rectify with a firmware upgrade in the near future.
PROS:
Excellent print quality.
Excellent scanner quality.
Affordable price.
CONS:
Drinks ink. I've only printed maybe a half dozen text pages and one small photo, and already my black cartridge shows as half empty.
WiFi problems. The WiFi feature was easy to set up, and the unit worked wirelessly with no problem - but it caused the loss of my internet connection. I can only connect to the internet if I connect the unit via USB (which thankfully I was able to do).
By far the worst drawback is the fact You cannot use the unit if any of the ink cartridges are empty. Meaning if Your blue cartridge is empty, You cannot even print a black text document. You also apparently cannot scan. It appears the entire unit goes into lockdown if any cartridges are empty. This is a VERY disturbing caveat that I hope Epson will rectify with a firmware upgrade in the near future.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
Don't buy high capacity ink 126 cartridges!
on October 10, 2011
Posted by: Mark
from California
Printer is not awful, but changing ink cartidges is hit or miss.
Tip: Do not purchase the high-capacity 126 cartridges for the NX420 printer as they will NOT be recognized. The printer only takes the low capacity (124) and the moderate capacity (125) cartridges.
The high-capacity 126 cartridge has a label shows that it works with the NX420, but it does not.
Another nit: the NX420 scanner does not work if one of the ink cartridges is empty. Why? I have no idea.
..
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Good, but...
on December 17, 2011
Posted by: Kate
It's a good printer and scanner, however it does have a HUGE disadvantage.
The black ink cartridge is itty-bitty: it can only print maybe 20 pages of text before it's low.
AND, if the ink needs to be refilled, the scanner won't work. Which makes absolutely no sense and is really, really annoying.
Definitely will not buy this brand again.
The black ink cartridge is itty-bitty: it can only print maybe 20 pages of text before it's low.
AND, if the ink needs to be refilled, the scanner won't work. Which makes absolutely no sense and is really, really annoying.
Definitely will not buy this brand again.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Very disappointing
on April 29, 2012
Posted by: ann2255
from Virginia
Good printer when it prints correctly. Most of the time, it skips lines, or parts of lines. Always low or out of ink of one color or another. Ink is expensive. Always having to clear the nozzles. Big waste of money
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Not that good.....
on January 22, 2013
Posted by: Just mw
Can't scan or do any other function that the "ALL-in-one" can do if an ink cartridge is low. Really?
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
This printer does not work
on October 2, 2011
Posted by: Fizz
from Boston, MA
This printer does not work unless all ink cartridges are full. You can not print in black & white if any of the color cartridges are low. Every time we print, we need new cartridges. I do not recommend this printer at all!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Doesn't work with one ink cartridge empty
on January 3, 2013
Posted by: Anonymous
I would not recemmend this printer to anyone. If even one ink cartridge is empty the printer just stops printing. There is no work around to not use that color or print in grayscale until the cartridge is repalced. I was printing black text and the blue cartridge went on page 21 of 31 pages and that was it. No more printing at all. Fortunately stores were still open so I could get ink but if it were a holiday I would have just been out of luck. At least there should be a temporary work around for this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
new product
on December 13, 2011
Posted by: joe
from Oak Hill Floridaa
I bought the epson pronter on a Saturday tried to get it to work called company and I was onformed that my new unit was out of warranty and that I had to 1. fax my receipt to them which I don't have and the company would determin if I didn't have and valid claim the store is 79 miles away with the price of gasoline its going to cost me 7 gallons of gas. O amgoint to take the unit back and buy an HP and I will tell my freinds what problems I have had
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com