Customer Reviews for Otterbox - Defender Series Soft Shell Case for Samsung Galaxy S 5 Cell Phones - Black
Customer Rating
5
Very protective!
on November 29, 2015
Posted by: Heinza
Had this case in pink.. my phone literally got run over by a car and still works perfectly! How do I not recommend this product after something like that?!
I ordered a case for my Galaxy S5 but you didn't have an option for the ACTIVE version. Therefore I ordered your product for the Galaxy S5 thinking it was for the ACTIVE too but it was way too large. I wanted to find the exact case for my iPhone so I will return what you sent me and ask for a refund.
It is a very sleek look. Much thinner than my old defender case for droid bionic. The camouflage backing is nice but is slick when sitting on smooth surfaces. It does not have any grip. The clear screen protector gives your phone the oily water look when the screen is blacked out. For what you pay for these defender cases, Otterbox should have a much better design.
It's a great case but is not what I expected nor does it meet my needs. I carry my phone in back pocket and this case exceeds my needs. The case now sets in my storage area.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 6, 2016
Hey Thad,
We’re sorry that the Defender is not the best fit for you. Perhaps the Commuter or Symmetry case would work out better. They are both designed to be more pocket friendly while still offering great protection. Check out the links below for more information on those cases.