Customer reviews from otterbox.com
Otterbox - Defender Series Soft Shell Case for Samsung Galaxy S 5 Cell Phones - Black
Average customer rating
4.5
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
91
4 Stars
17
3 Stars
7
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
112 out of
119)
Customer Reviews for Otterbox - Defender Series Soft Shell Case for Samsung Galaxy S 5 Cell Phones - Black
Customer Rating
5
Very protective!
on November 29, 2015
Posted by: Heinza
Had this case in pink.. my phone literally got run over by a car and still works perfectly! How do I not recommend this product after something like that?!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RichinMidland
from Midland, TX
Gender:Male
Verified Purchase:Yes
I ordered a case for my Galaxy S5 but you didn't have an option for the ACTIVE version. Therefore I ordered your product for the Galaxy S5 thinking it was for the ACTIVE too but it was way too large. I wanted to find the exact case for my iPhone so I will return what you sent me and ask for a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Nikkio
from Stuart fl
Gender:Female
Verified Purchase:Yes
Everyone says they cannot hear me. You are breaking up. Why is this happening. I am going to return this otter box
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: bullfrog18
from ohio
Gender:Male
Verified Purchase:Yes
It is a very sleek look. Much thinner than my old defender case for droid bionic. The camouflage backing is nice but is slick when sitting on smooth surfaces. It does not have any grip. The clear screen protector gives your phone the oily water look when the screen is blacked out. For what you pay for these defender cases, Otterbox should have a much better design.
Pros: High quality, Durable
Cons: screen design, slick back design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: OSWINGY
from Oswego, NY
Gender:Male
Verified Purchase:Yes
Durable and Excellent protection for your Samsung G5
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Thad
Verified Purchase:Yes
It's a great case but is not what I expected nor does it meet my needs. I carry my phone in back pocket and this case exceeds my needs. The case now sets in my storage area.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 6, 2016
Hey Thad,
We’re sorry that the Defender is not the best fit for you. Perhaps the Commuter or Symmetry case would work out better. They are both designed to be more pocket friendly while still offering great protection. Check out the links below for more information on those cases.
http://www.otterbox.com/en-us/samsung-galaxy-s5/commuter-series-case/sam4-galaxy-s5-byo.html#start=1
http://www.otterbox.com/en-us/galaxy-s5/symmetry-series-case/sam28-galaxy-s5.html
Feel free to give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to help out in any way that we can!
Cheers,
OtterBox Customer Service Team
We’re sorry that the Defender is not the best fit for you. Perhaps the Commuter or Symmetry case would work out better. They are both designed to be more pocket friendly while still offering great protection. Check out the links below for more information on those cases.
http://www.otterbox.com/en-us/samsung-galaxy-s5/commuter-series-case/sam4-galaxy-s5-byo.html#start=1
http://www.otterbox.com/en-us/galaxy-s5/symmetry-series-case/sam28-galaxy-s5.html
Feel free to give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to help out in any way that we can!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: camojoe
Verified Purchase:Yes
This piece looks great, performs good and keep the phone size down close to original size
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Victo
from Victoria, Texas
Gender:Male
Verified Purchase:Yes
The last otterbox I had lasted approx. 3 years. When changing phones I had to have another one.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com