Customer reviews from otterbox.com
Otterbox - Defender Series Soft Shell Case for Samsung Galaxy S 5 Cell Phones - Black
Average customer rating
4.5 out of 5
4.5
(123 Reviews)
Open Ratings Snapshot
Rating breakdown 123 reviews
5 Stars
91
4 Stars
17
3 Stars
7
2 Stars
2
1 Star
6
94%of customers recommend this product. 
(
112 out of 119
)
Best Buy Privacy Policy
Customer Reviews for Otterbox - Defender Series Soft Shell Case for Samsung Galaxy S 5 Cell Phones - Black
Customer Rating
5 out of 5
5
Best safe guard for your phone
on December 26, 2016
Posted by: The woodworker
Verified Purchase:Yes
I feel this case will afford me a peace of mind to for go insurance on the phone. The case i's my insurance.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
love it
on December 29, 2016
Posted by: katie
Verified Purchase:Yes
bought it for my husband for christmas and love it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Durable goods
on January 3, 2017
Posted by: ARWA Jim
Verified Purchase:Yes
We buy Otterboxes for the company cell phones. They are dropped, dipped, slimed, and at times(attempted) crushed. So far the only thing that has broken has been the Otterbox holster clips. The phones aren't harmed, the cases are the ones scratched and scarred. As to the crushed survivability. We haven't rolled over them with anything heavier that 3/4 & 1ton pickups and highway drops at speed. I doubt that the 8 ton aerial, 10 ton crane or bulldozer would be survivable. I will keep you informed IF or when that happens and the results. Thanks for a great product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
phone is protected but doesn't fit very well
on January 13, 2017
Posted by: scott
Verified Purchase:Yes
My S5 doesn't fit the case very well. The main button on the bottom of the screen isn't in the cutout for it, difficult to open the cover over the charging ports
Response from otterbox.comBy OtterBox , Customer Service Team, January 16, 2017
Hi Scott,

We’re sorry that this Defender case is not fitting your Galaxy S5 as well as it should. This is not at all typical as our cases are designed to fit their device seamlessly. We fully understand why this is disappointing and we absolutely want to get this sorted out. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Otter box cases review
on January 16, 2017
Posted by: Biilli
The case is okay but you guys lack the the option of picking from variety of different protections and qualities of cases and the one-size-fits-all is not correct the S5 and the S5 you do have a slight difference in fit
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 18, 2017
Hi there,

We do offer a variety of case styles and colors for the Galaxy S5 and all of our cases are designed to fit their device seamlessly. Click on the link below to check out our case options for that phone.

http://www.otterbox.com/en-us/galaxy-s5-cases

If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best purchase ever~!!!
on January 20, 2017
Posted by: Ruthie2112
Verified Purchase:Yes
I just love it, Love the color, the style, I love everything about it~!!! Belt clip is Awesome~!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Problem with the Otter box fit
on January 24, 2017
Posted by: Marty
Verified Purchase:Yes
I Ordered a Defender case for my Galaxy 5 Sport phone and the case doesn't fit. Probibly my fault, not knowing that the Galaxy 5 and the Galaxy 5 Sport were physically different. I didn't see a separate case for the sport. The case looks good but won't fit my phone.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
It survived
on February 17, 2017
Posted by: Horace
After two years of hard use I am here to purchase a new one,my work as a Diesel Technician has given this product a good test,phone still looks like new but the case has been damaged
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Showing 81-88 of 123 results 
<< 1 ... 9 10 11 12 13 ... 16 >>