Customer reviews from otterbox.com
OtterBox - Symmetry Hard Shell Case for Apple iPhone 5 and 5s - Gray
Average customer rating
4.5 out of 5
4.5
(319 Reviews)
Open Ratings Snapshot
Rating breakdown 319 reviews
5 Stars
233
4 Stars
54
3 Stars
10
2 Stars
10
1 Star
12
92%of customers recommend this product. 
(
292 out of 319
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Hard Shell Case for Apple iPhone 5 and 5s - Gray
Customer Rating
5 out of 5
5
NO REGRETS
on May 15, 2014
Posted by: KKilduff
from Ann Arbor, MI
Gender:Female
Verified Purchase:Yes
I purchased the pink case for my IPhone 5s and when the blue floral case was available I purchased that one too!! I love love love these cases. They are super cute, very durable and very slim. This by far is my favorite Otterbox Case for sure!!
Pros: High quality, Durable, great designs
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Symmetry Case
on June 23, 2014
Posted by: Chubby74
from Illinois
Gender:Female
Verified Purchase:Yes
Pretty, Thin but Not what you purchase an Otter Box for. Just another Vera Bradley except Otter Box name on back bottom…so it's way overpriced! returned mine...
Pros: pretty & thin
Cons: Low quality, over priced for a flimsy case
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Nice case but HOME button is hard to press
on August 6, 2014
Posted by: Claudy03
Gender:Female
Verified Purchase:Yes
I was really excited for this case to protect my new iPhone 5S but the home button is a problem. I have to press it really hard to get it to lock or unlock my phone. Really unsatisfied with this case. I really liked the color but I'll have to order from somewhere else other than otterbox:(
Cons: really hard to press home button
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Possibly Caused Damage to My Phone
on August 24, 2014
Posted by: Tnotterbox
from Nashville
Gender:Female
This is my 3rd Otterbox case. I chose this Eden/Teal case because I wanted protection without a lot of bulk. First of all the back of case is very slick. I was constantly afraid that it was going to slip out of my hands. Secondly, after a few days in the case I started having trouble with the top volume button on my phone. I noticed that if I took the phone out of the case the button worked fine. Fast forward to a few weeks later, the button no longer works at all in or out of the case. I took my phone to the Apple Store and the button could not be repaired. While I don't know with 100% certainty that the case caused the problem I suspect that it is the cause. I also feel that the slickness of the case could be problematic especially if you are like a lot of adults and you hand your phone to your kids on occasion.
Pros: looks nice
Cons: slick case
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
So far so good...
on September 14, 2014
Posted by: Rndmkos
Verified Purchase:Yes
I like the look and feel of this case. I have received numerous compliments on this case.
The plastic covers the buttons so I have to press much harder than normal.
Be careful when replacing the case after installing a screen protector as the the case will lift the edges of the screen protector off.
Pros: High quality
Cons: messes up screen protecor
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Brand Loyal
on January 23, 2015
Posted by: Elodin
from Harbor Springs MI
Gender:Male
Verified Purchase:Yes
I was ice fishing this past weekend with my college buddies and we were all on our phones snapping pic's of our fish. Most of us had Otter Boxes which was cool but as soon as my buddies saw mine that all wanted to switch. It’s a great case, durable, and can still slip in my pocket with ease. I love it!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Love it!
on December 13, 2015
Posted by: ChrisM1999
Verified Purchase:Yes
I'd been waiting for something from Otterbox more interesting than just a one color or bi-color design and was happy to see this! I got the one called Brazilian Pop. Love the colors. Love the slim fit. Only thing is I expected to get one of those clear screen protectors with it like you get with the commuter series. For the same price as the commuter series, you get less protection. Still, I love all the colors! Bring on more designs!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Sharp looking case
on January 28, 2016
Posted by: Jaxx
from New Jersey
Gender:Female
Verified Purchase:Yes
I always choose otterbox as the case for my iPhone and ipad, as they are the absolute best in protection, but maintain cool looks with their designer series.
When I purchased this case I thought it was going to be like my old one, with the inner and outer shell.
It is the one piece design, without the protective piece for the screen. However, it does have a raised edge to protect the screen should it fall, so I'm hoping this holds true. The lack of the built in screen protection is my only concern.
Other than that the case is exactly what I would want and have come to expect from the otterbox line.
On the esthetic point of view this case hits the mark with 5 stars. The colors are vibrant and beautiful and it's so strange to receive compliments on a phone case, but it is a work of art on a phone!
All ports have easy access and the case being a one piece design is much sleeker and slimmer.
All in all, a great case and the comfort of knowing it's an otterbox, a case I trust.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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