Customer reviews from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 5 and 5s - MAX 5 BLAZE
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
89
4 Stars
19
3 Stars
9
2 Stars
6
1 Star
1
89%of customers recommend this product.
(
110 out of
123)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 5 and 5s - MAX 5 BLAZE
Customer Rating
5
Realtree Review
on November 3, 2014
Posted by: Liny
from Bucks Co., PA
Gender:Female
Verified Purchase:No
I love the fact that it is available in my favorite pattern; your customer service and warranty is awesome - sent you damage pics and you sent me a new one, no questions!!
Pros: High quality, Durable, pattern choice
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Willznewhouse
Verified Purchase:Yes
Great case solid and does a great job. Light, tough and strong.
Only thing is it is not dust proof so the home button isn't protected. Also it I cable point plugs are difficult to get to so I hope they don't break off.
Only thing is it is not dust proof so the home button isn't protected. Also it I cable point plugs are difficult to get to so I hope they don't break off.
Pros: Durable, light
Cons: dust
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Edman
Verified Purchase:Yes
Very nice case! Very protective and durable. You will have a mint condition phone for it's entirety that it is in the case.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pearlgirl
from Lakewood Colorado
Gender:Female
Verified Purchase:Yes
I decided to change the Defender case because I loved this pattern in pink. It is playful and unusual at the same time.
Pros: High quality, Durable, beautiful!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mishe
Gender:Female
Verified Purchase:Yes
my husband liked this so much on his iPhone 4 that he wanted the same for his iPhone 5
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Sturdy and durable
on January 16, 2015
Posted by: Missangell
Gender:Female
I bought an OtterBox for my iPhone 5s. I love it! After initially purchasing a flimsy, junky LifeProof case for my phone, the OtterBox is so much better!
Pros: High quality, Durable, easy to put on/take off
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
THE best case you can get for protection
on March 2, 2015
Posted by: Barnez
Let me start by saying that I give huge props to Otterbox for creating an incredible case that offers maximum protection for any phone out there. I bought this case exactly one year ago.. that was one of the best decisions I made to keep my phone in tact. To be 100% honest I am NOT easy on my phone. I have dropped it countless times from up high to down low and all in between. I have dropped my Iphone into a lake, with this case on. Not only did the case save my phone it also stopped all manner of water from entering the ports which are covered by the case. As well as everything else this case has gone through, I have a toddler son who likes to throw my phone at walls. Again the phone is still good as new. I personally can say that this is THE best case you can buy for any phone.
BTW I love the camouflage!
Pros: High quality, Durable, easy to take on and off, good looking, port covers
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Pretty good, screen is my only complaint
on May 29, 2015
Posted by: mcfryer
from Houston
Gender:Male
I really like this case and the way in which it protects my phone. I've had a bunch of Otter Box cases in the past and this one is no exception - well made and easy to use. My only complaint is that the plastic screen cover that comes on it seems to get scratched very easily. This is less than ideal because it makes it harder to see the screen.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 1, 2015
Hi mcfryer,
Thanks for being such a loyal OtterBox fan! We’re sorry to see that you’re having a bit of trouble with your screen protector getting all scratched up on your Defender, but we are here to help! Just give our scratch-resistant Otters a call at 1-855-688-7269, and we’ll be more than happy to get you set up with a warranty claim to replace that lid with the built-in screen protector and get this all cleared up for you!
Cheers!
OtterBox Customer Service Team
Thanks for being such a loyal OtterBox fan! We’re sorry to see that you’re having a bit of trouble with your screen protector getting all scratched up on your Defender, but we are here to help! Just give our scratch-resistant Otters a call at 1-855-688-7269, and we’ll be more than happy to get you set up with a warranty claim to replace that lid with the built-in screen protector and get this all cleared up for you!
Cheers!
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com