Customer reviews from geappliances.com
GE - Profile Series 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average customer rating
4.3
(1,125 Reviews)
Rating breakdown 1,125 reviews
5 Stars
726
4 Stars
224
3 Stars
64
2 Stars
50
1 Star
61
85%of customers recommend this product.
(
935 out of
1,097)
Customer Reviews for GE - Profile Series 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
bad purchase
on November 7, 2023
Posted by: onions1963
from middleburg florida
this is easily the worst refridgerator we have ever had! it makes unusual noises. and needs repair again!!!! dont buy this you will regret it!!!
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 8, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Profile Series french-door refrigerator. We are sorry to hear that the refrigerator makes unusual noises and needs to be repaired. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Profile Series french-door refrigerator. We are sorry to hear that the refrigerator makes unusual noises and needs to be repaired. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointment!
on January 1, 2024
Posted by: JrNfl
from Florida
This refrigerator came with the house that we bought and we ran into a couple of problems or issues with it. First was the changing the water filter - that was a supreme task. We ended up having to get a repairman to come out here and replace a couple boards, circuit boards in the refrigerator. Now in the past few days, the refrigerator part of the refrigerator is not keeping it cool the bottom freezer is just fine but they are but the refrigerator part is not working so I do not recommend this refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 12, 2024
Hello! Thank you for taking the time to leave us a review. We are so sorry to hear of the issues you have experienced with this refrigerator, as this is not what we expect. We recommend scheduling service again with one of our certified technicians to get this cooling issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your refrigerator back up and running as quickly as possible. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your refrigerator back up and running as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad quality product, very very loud noises
on September 3, 2014
Posted by: Nury
from Clermont, FL, United States
Brand new refrigerator started making loud noises coming out of the compressor half an hour after delivery. Could not sleep all night. Looks like GE has has lots of problems with this issue and this model is a big disappointment
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor cooler and ice making machine
on September 27, 2017
Posted by: Rome1973
from Mason, OH, United States
Poor cooler and ice making machine, too small for the family. Water never cools and the ice maker runs out of ice every 2 servings
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
4
Value
5
Response from geappliances.comBy BRENDAatGE, GE Appliances, September 28, 2017
Hello Rome1973,
Thank you for taking the time to write a review on your refrigerator. We regret your experience. Please click on the link below for information regarding the water temperature:
http://bit.ly/2yvMZ6W
We hope this is helpful. Thank you for your feedback.
Thank you for taking the time to write a review on your refrigerator. We regret your experience. Please click on the link below for information regarding the water temperature:
http://bit.ly/2yvMZ6W
We hope this is helpful. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the price
on February 5, 2018
Posted by: DishwaserAfficiando
from Texas, United States
In less than 30 days after purchasing the product a hose burst and sprayed hot water all over the internal electronics.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
A fridge that makes a dummy like me look good!!!
on January 12, 2015
Posted by: Howard18
from Montgomery, TX, United States
I'm in my early seventies and relatively alert and functional except for knowing the marvels of this "electronic world." Our new fridge is delightfully made for me with very easy to follow setting instructions and then lighted buttons that react. I especially love the programing of how much water (in ounces) to dispense in a glass. The roominess, size of shelves, and sleek lines fit into our all GE appliance kitchen. Compared to a TV remote programming it is like going from a pond to an ocean. The added bonus of being made in the fourteenth largest city in the USA, where our son and his family live, makes me feel real proud to be supporting our own economy instead of letting our dollars flow overseas.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken
on March 27, 2017
Posted by: Rachel Comstock
from Sherwood AR, 72120
The refrigerator has never worked properly. In all reality, I think I should be giving a full refund or at least someone out here to fix it correctly!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Had to be replaced
on September 11, 2017
Posted by: TroyBBarton
from Social Circle, GA, United States
Freezer would not hold the temperature. After 3 attempts to repair the unit it had to be replaced. We went with the standard depth vs counter depth of this one. 5 weeks and not issues with the replacement
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGEA, GE Appliances, September 13, 2017
Hello TroyBBarton,
Thank you for taking the time to write a review on your refrigerator. We truly regret your prior experience. These are not the evaluations we would expect to hear. We are glad to know that the unit was replaced and the replacement is working fine.
We appreciate your business and value you as a customer. Although we do not anticipate that you will have any issues with your new model, please do not hesitate reaching out to us on our "contact us" link on our www.geappliances.com webpage if any questions or concerns arise. Thank you for your feedback.
Thank you for taking the time to write a review on your refrigerator. We truly regret your prior experience. These are not the evaluations we would expect to hear. We are glad to know that the unit was replaced and the replacement is working fine.
We appreciate your business and value you as a customer. Although we do not anticipate that you will have any issues with your new model, please do not hesitate reaching out to us on our "contact us" link on our www.geappliances.com webpage if any questions or concerns arise. Thank you for your feedback.
Written by a customer while visiting geappliances.com