Customer reviews from geappliances.com
GE - Profile Series 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average customer rating
4.3
(1,125 Reviews)
Rating breakdown 1,125 reviews
5 Stars
726
4 Stars
224
3 Stars
64
2 Stars
50
1 Star
61
85%of customers recommend this product.
(
935 out of
1,097)
Customer Reviews for GE - Profile Series 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
Hard to open, clunky, low ice output
on July 3, 2020
Posted by: Klly
from Las Vegas, NV
We purchased a home February 2020 with this item already installed. The double fridge doors are sealed well but they take a bit of force to open on many occasions. Not a fan of the ice maker being integrated into part of the refrigerator door taking up space. The icemaker doesn't provide a high output of ice for the number of times we need it. We've already had it serviced once and it's not consistent with the ice output.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
GE Profile Series - Side by Side
on August 17, 2020
Posted by: BMHawkins33
This refrigerator went out after 5 years... It's not a good buy, it freezes top and bottom and 2 or 3 parts were replaced before the main compresser went out completely. This was definitely a bad purchase.... Refrigerator not working more than it worked for 5 years.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Major Fan Issues
on August 24, 2020
Posted by: AYCE
from Glen Burnie, MD
Love the look inside and out but have had it serviced 5 times in the 4 years we have had it. There is an apparent fan issue that follow this model. Items start to freeze in the fridge compartment you know the fan is going up. We had the fan replaced 5 times and now looking to get it replaced. The service company comes walking in with a new fan every time they come because they say the issue is very common with this model. It is a shame because we love the features and the double ice maker.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy GE Refrigerator
on September 12, 2020
Posted by: BertieG
from Florida
Less than 4 years old and started dispensing water/ice randomly. Ruined my wood floors. Extremely expensive to fix.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
I'm very happy with my purchase of my GE appliance
on September 12, 2020
Posted by: Aquarius313
from Detroit,MI
I am very pleased with all the features of my refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
We are very pleased with our new GE
on September 22, 2020
Posted by: wjw1
from Lakewood Ranch FL 34202
We like it a lot and it does what we ask of it and is quiet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product I Love all the features
on February 3, 2021
Posted by: Demp
from Georgia
This is the first time I've every seen a refrigerator that has a built in Keurig. It amazes me to this day. I love the led lights & all the features that come with this appliance especially the space. I would recommend this product to any and everyone!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
1
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
They don't make them like they used to
on August 21, 2023
Posted by: HBAR2334
from Minnesota
The ice maker in the freezer broke after 5 years. Had it fixed and it broke again a year later. Now after 8 years the refrigerator won't cool & is in need of another repair
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 22, 2023
Oh no!
We're so very sorry that your refrigerator isn't operating as expected. This is certainly not the experience we desire for any of our consumers. Your feedback is extremely important and will be considered by our product design team for review. Please know that we are always looking for ways to improve. We sincerely apologize for the inconvenience and truly hope that we will have the opportunity to regain your trust in the future with our appliances.
Best regards. - Tierra@GEA
We're so very sorry that your refrigerator isn't operating as expected. This is certainly not the experience we desire for any of our consumers. Your feedback is extremely important and will be considered by our product design team for review. Please know that we are always looking for ways to improve. We sincerely apologize for the inconvenience and truly hope that we will have the opportunity to regain your trust in the future with our appliances.
Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com