Customer reviews from geappliances.com
GE - Profile Series 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average customer rating
4.3
(1,125 Reviews)
Rating breakdown 1,125 reviews
5 Stars
726
4 Stars
224
3 Stars
64
2 Stars
50
1 Star
61
85%of customers recommend this product.
(
935 out of
1,097)
Customer Reviews for GE - Profile Series 27.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
2
Perplexing
on June 1, 2024
Posted by: Really Frustrated user
I have one major complaint about this refrigerator and that is the water filter each time. I have to replace the water filter. It is the most onerous chore because it takes forever to get the filter in in the exact position so that you can actually run the water and have ice if it is not down to the tiniest little place if it’s not proper, just shut down the ice in the water. It is so annoying.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, June 3, 2024
We'd like to provide instruction on replacing the water filter. Please refer at this link here:
https://www.youtube.com/watch?v=yrSADXuZEyc
We hope that the more you use your appliance the more you will like it.
https://www.youtube.com/watch?v=yrSADXuZEyc
We hope that the more you use your appliance the more you will like it.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth a quarter of what we paid
on June 19, 2024
Posted by: Ninogq2000
Nothing but problems the first two years. In addition, the filter becomes a nightmare to change out everytime. GE products have gone straight downhill...
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, June 20, 2024
We want to assist you with the water filter replacement. Please refer to the video link to replacing and changing the filter:
https://www.youtube.com/watch?v=yrSADXuZEyc
https://www.youtube.com/watch?v=yrSADXuZEyc
Written by a customer while visiting geappliances.com
Customer Rating
5
Favorite Fridge Ever
on December 7, 2024
Posted by: DMello
Have loved my fridge for so many reasons, but the filtered water, auto fill water, and the second ice maker are my favorite features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Good refrigerator
on April 24, 2025
Posted by: Mana2025
The best refrigerator I had have. Wonderful and very spacious, auto fill water dispenser. You can enjoy family pictures everytime in his screen... Incredible! I can't understand it is no longer in market.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
How cold is cold?
on October 17, 2025
Posted by: Anonymous
Love the refrigerator but have had ongoing issues with the temperature making setpoint.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, October 17, 2025
We'd like to help you with the cooling performance of your refrigerator. We recommend moving tall items forward, so they don't block the air flow in the fresh food area. Also, check for large items such as trays, platters, food items (like pizza boxes) and ice behind the ice bin that can interfere with door closure. You can find additional information in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com