I love this Otterbox. I would much rather use Otterbox to protect my phone than any other case out there. I like how they improved it from the 5c one with the hole that went around the home key.
Case is protective which is great, but the case does not allow you to type easily. It seems as if there is an issue with screen. I have to hit the keypad pretty hard in order to type an email, text or even enter my passcode. This clearly needs to be fixed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 19, 2015
Hi Beatrice,
This looks like a job for Super OtterBox Warranty Replacement Case!
No, really, just give our super-friendly Otters a call at 1-855-688-7269, and we'll get this taken care of for you with a brand-new lid/base assembly with that built-in screen protector to get this all smoothed out for you!
I love my OtterBox Defender case. When I had to replace my phone recently, it was the first item I ordered for my replacement phone. Great color so it is recognizable as my phone. It also protects this very expensive investment and keeps it looking new for the life of the phone. I also don't have to worry about the phone getting damaged if it is dropped. Overall a great investment and worth every penny.