Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Jnj1959
Verified Purchase:Yes
Website made it sound like case and holder were separate. Case came with holster. To ship it back would cost nearly what case cost
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 17, 2019
Hi Jnj1959,
We sincerely apologize for any miscommunication surrounding the belt clip! True, the holster does come packaged with the standard Defender series, but we also sell the clip separately just in case some anyone wants an extra. If you have any additional questions or comments, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Kindly,
OtterBox Customer Service Team
We sincerely apologize for any miscommunication surrounding the belt clip! True, the holster does come packaged with the standard Defender series, but we also sell the clip separately just in case some anyone wants an extra. If you have any additional questions or comments, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dude
Verified Purchase:Yes
Doesn’t work! Wrong Otter Box for my phone
Might be great for another phone!
Might be great for another phone!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 27, 2019
Hi dude,
Oh no! We're sorry some wires got crossed during the purchase of this case!
Not to worry - we would love to help. Give our handy Otters a call at 1-855-688-7269 and we'll fix this right up!
Best,
OtterBox Customer Service Team
Oh no! We're sorry some wires got crossed during the purchase of this case!
Not to worry - we would love to help. Give our handy Otters a call at 1-855-688-7269 and we'll fix this right up!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: okdoki
Verified Purchase:Yes
Bought 3 or so weeks ago, everything completely ok.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: aaaa
Verified Purchase:Yes
I bought one of your holsters for a previous version of the iPhone, so I thought that the iPhone 6/6s defender series holster would work with my iPhone 6s. It didn't, the phone would even stay in the holster. So I threw the holster in the trash.
I am done with you people.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 16, 2020
Hi there.
We're sorry to hear about any frustration with your recent Defender Series holster purchase. Keep in mind, this belt clip is designed to be used with the Defender Series case, and it will not be compatible with other cases or the device alone. If you ever run into any issues with an OtterBox product in the future, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about any frustration with your recent Defender Series holster purchase. Keep in mind, this belt clip is designed to be used with the Defender Series case, and it will not be compatible with other cases or the device alone. If you ever run into any issues with an OtterBox product in the future, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Upon further review
on February 4, 2015
Posted by: JMCIII1957
from Vermont
Gender:Male
While I was initially pleased with my Otterbox iPhone 6 case, after only a few months while slipping it into my pocket (and not a tight fit either), the hard outer case snagged on something and snapped near the bottom corner closest to the headphone jack. VERY disappointed that this would happen in so innocent a manner. Up until this, I'd been pleased with my purchase. Hope Otterbox has both a decent warranty and will stand behind it. But for now, I withdraw my recommendation.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
NIce perfect
on February 16, 2015
Posted by: Osamilistar
very accurate on taps and so cheap than others
There are lots of good features like soft and warm in winter.
Compared with Apple brand products, this case is very perfect and cheap for me. I think it will lead case market to a top place
There are lots of good features like soft and warm in winter.
Compared with Apple brand products, this case is very perfect and cheap for me. I think it will lead case market to a top place
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
NIce perfect
on February 16, 2015
Posted by: Osamilistar
very accurate on taps and so cheap than others
There are lots of good features like soft and warm in winter.
Compared with Apple brand products, this case is very perfect and cheap for me. I think it will lead case market to a top place
Pros: High quality, Durable
There are lots of good features like soft and warm in winter.
Compared with Apple brand products, this case is very perfect and cheap for me. I think it will lead case market to a top place
Pros: High quality, Durable
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Poor Fit
on February 17, 2015
Posted by: JFail
Gender:Male
Bought this Defender series case to protect my brand-new iPhone 6. After fitting product, there is a noticeable gap between where the rubber case ends and the plastic shell starts on the top two corners of the device. Took out my phone, re-fitted and hoped maybe I just installed it wrong- nope, just a terrible fitment.
I have owned several Otterbox products, and this is the first one I have been disappointed with. Would not recommend until fitment is better, and am dissatisfied with purchase.
Pros: High quality
Cons: poor fitment
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com