Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Kevin
Verified Purchase:Yes
This is one of the most sleek and practical iPhone cases on the market. And as sturdy as they come!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marc57
Verified Purchase:Yes
This otterbox defender has repeatedly saved my iPhone from disaster. I dropped my phone while driving my dirt bike and the defender protected my phone as it got run over by several quads. The best part was otterbox sent me a new case under warranty.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Art B
Verified Purchase:Yes
I ordered for the 6s and it didn’t fit. Need a refund.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 11, 2018
Hi Art,
We are sorry that this holster for the iPhone 6/6s Defender case is not working out. We sincerely want to get to the bottom of this mystery. As long as you have the Defender case it should fit tight.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist!
Happy Holidays,
OtterBox Customer Service Team
We are sorry that this holster for the iPhone 6/6s Defender case is not working out. We sincerely want to get to the bottom of this mystery. As long as you have the Defender case it should fit tight.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist!
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Katie
Verified Purchase:Yes
I was disappointed the case came in 2 separate clear plastic bags. No box, no sign of otter box brand anywhere. very strange and doesn’t look very giftable.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 11, 2018
Hi Katie,
We are sorry that the packaging let you down. It looks like you went with the “Build your own case” option which allows you to choose specific shell and slipcover colors. With this opportunity you will not receive the traditional retail packaging. If you have any questions, please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Happy Holidays,
OtterBox Customer Service Team
We are sorry that the packaging let you down. It looks like you went with the “Build your own case” option which allows you to choose specific shell and slipcover colors. With this opportunity you will not receive the traditional retail packaging. If you have any questions, please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JimR
Verified Purchase:Yes
I’ve gone through several of these iPhone holsters. Very poor design.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 3, 2019
Hi JimR,
Sorry to hear that you've been experiencing some misfortune with the Defender Series holster! Our cases are pretty tough, but occasionally, after some time in the line of duty, they can retain some battle scars. For future reference, please note that our friendly representatives are always ready and willing to send out replacements for any damaged products – including belt clips! Just give them a call at 1-855-688-7269, and they'll be more than happy to further assist you with a warranty claim!
Sincerely,
OtterBox Customer Service Team
Sorry to hear that you've been experiencing some misfortune with the Defender Series holster! Our cases are pretty tough, but occasionally, after some time in the line of duty, they can retain some battle scars. For future reference, please note that our friendly representatives are always ready and willing to send out replacements for any damaged products – including belt clips! Just give them a call at 1-855-688-7269, and they'll be more than happy to further assist you with a warranty claim!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cindy
Verified Purchase:Yes
I love that my phone is clipped to me! Very convenient! I was so glad that I could purchase a holster and not have to buy an entire otter box again!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grace
Verified Purchase:Yes
The outer edge is rough, and doesn't fit into my hip case. I had to buy a different iPhone protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 20, 2019
Dear Grace,
We're so sorry to hear that this Defender series didn't quite have the happy ending that we were expecting! We have to admit, we're slightly puzzled by this feedback, since as long as the inner shell, outer rubber, and belt clip holster are all used together, the Defender should work seamlessly to protect your iPhone. Regardless, we certainly understand your decision to head down a different path, and our friendly Otters should be able to set up a return for you. Please feel welcome to give them a call at 1-855-688-7269, and they'll gladly further assist you with this!
Best,
OtterBox Customer Service Team
We're so sorry to hear that this Defender series didn't quite have the happy ending that we were expecting! We have to admit, we're slightly puzzled by this feedback, since as long as the inner shell, outer rubber, and belt clip holster are all used together, the Defender should work seamlessly to protect your iPhone. Regardless, we certainly understand your decision to head down a different path, and our friendly Otters should be able to set up a return for you. Please feel welcome to give them a call at 1-855-688-7269, and they'll gladly further assist you with this!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Joe310
Verified Purchase:Yes
I love the Defender phone case, the holster not so much. I have replaced the holster 5 times. The belt clip tends to break and the phone falls.
Response from otterbox.comBy OtterBox, Customer Service Team, February 25, 2019
Hey Joe310,
We so apologize that this iPhone 6 Defender holster seems to keep breaking down on you! Our cases are pretty tough, but occasionally, they can take some damage in the line of duty. For future reference, our awesome Otters are always happy to hook you up with a brand-new replacement if anything does end up wearing down. Just give them a call at 1-855-688-7269, and they'll be glad to further assist you!
Kindly,
OtterBox Customer Service Team
We so apologize that this iPhone 6 Defender holster seems to keep breaking down on you! Our cases are pretty tough, but occasionally, they can take some damage in the line of duty. For future reference, our awesome Otters are always happy to hook you up with a brand-new replacement if anything does end up wearing down. Just give them a call at 1-855-688-7269, and they'll be glad to further assist you!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com