Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: MickyD
Verified Purchase:Yes
I dontneed a waterproof case but more an impact case and the OtterBox is really that. Awesome
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jved267
Verified Purchase:Yes
I love the convenience of having a belt clip. The one that came with my otter box case broke after many years of wear and tear. I was thrilled to find just the belt clip available for order (separate from the phone case). I ordered it and I love it! This belt clip is sturdier than the one I had and it works perfectly to keep my phone handy on my belt wherever I go.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SSHH
Verified Purchase:Yes
Bulky case and the screen protector makes it really difficult to type.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 10, 2018
Hey there SSHH,
We truly apologize that this Defender series isn't exactly matching up with your preferences! We might recommend taking a peek at our Symmetry series, which sports a much slimmer style and does not incorporate a built-in screen protector. Please feel welcome to check it out by following the link below, and if you have any further questions, our helpful Otters are just a call away at 1-855-688-7269!
https://www.otterbox.com/en-us/iphone-6-6s/symmetry-series-case/apl28-iph15.html?dwvar_apl28-iph15_color=20#start=10
Sincerely,
OtterBox Customer Service Team
We truly apologize that this Defender series isn't exactly matching up with your preferences! We might recommend taking a peek at our Symmetry series, which sports a much slimmer style and does not incorporate a built-in screen protector. Please feel welcome to check it out by following the link below, and if you have any further questions, our helpful Otters are just a call away at 1-855-688-7269!
https://www.otterbox.com/en-us/iphone-6-6s/symmetry-series-case/apl28-iph15.html?dwvar_apl28-iph15_color=20#start=10
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: perky
Verified Purchase:Yes
Did not fit maybe I will try again. Maybe some will help?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 11, 2018
Hey perky,
We're sorry to hear that you're having a hard time finding a belt clip holster that will fit with your Defender series! This is certainly a curious situation, since this specific belt clip is engineered specifically for the iPhone 6 Defender case. Please feel welcome to call our Otter detectives directly at 1-855-688-7269, and they'll be happy to help you find a case that fits perfectly!
Best,
OtterBox Customer Service Team
We're sorry to hear that you're having a hard time finding a belt clip holster that will fit with your Defender series! This is certainly a curious situation, since this specific belt clip is engineered specifically for the iPhone 6 Defender case. Please feel welcome to call our Otter detectives directly at 1-855-688-7269, and they'll be happy to help you find a case that fits perfectly!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Gary Ethelston
Verified Purchase:Yes
I bought 2 off the cases by mistake that was my error very dissaponted with the case it clearly doesn’t do what you claim it does you claim there dust prof when it lets dust in though the case rubbish cases and I would not recommend to anyone at the price I thick they are totally overpriced for what they are
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 25, 2018
Hi Gary,
We're sorry to see that this Defender series isn't entirely meeting expectations! It is definitely odd that dust and debris have been able to get through the protective defenses on the case, and our handy Otters would love to fix things up by sending out a replacement case. Please feel welcome to follow the link below to submit a warranty claim, and we'll send out a brand-new Defender as soon as possible!
https://www.otterbox.co.uk/en-gb/warranty-claim
Sincerely,
OtterBox Customer Service Team
We're sorry to see that this Defender series isn't entirely meeting expectations! It is definitely odd that dust and debris have been able to get through the protective defenses on the case, and our handy Otters would love to fix things up by sending out a replacement case. Please feel welcome to follow the link below to submit a warranty claim, and we'll send out a brand-new Defender as soon as possible!
https://www.otterbox.co.uk/en-gb/warranty-claim
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Neets
Verified Purchase:Yes
Less than a month from buying it, I caught it on some thing and the clip broke right off...
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 26, 2018
Hey Neets,
We're so sorry to see that this Defender series holster got a little caught up in something and broke! Not to worry - our handy Otters are ready to fix things up with a simple warranty claim. Just give them a ring at 1-855-688-7269, and they'll send you a brand-new belt clip in no time at all!
Best,
OtterBox Customer Service Team
We're so sorry to see that this Defender series holster got a little caught up in something and broke! Not to worry - our handy Otters are ready to fix things up with a simple warranty claim. Just give them a ring at 1-855-688-7269, and they'll send you a brand-new belt clip in no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Noel
Verified Purchase:Yes
This case is the wrong size. My phone is a 5 and holster is for a 6
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 3, 2018
Hey Noel,
Whoops, sounds like there was some sort of mix-up with your order! We apologize that you received a holster for the iPhone 6 rather than the iPhone 5, but not to worry - our friendly Otters are here and ready to help! Just give them a call at 1-855-688-7269, and they'll set you up with a simple return, as well as some assistance to make sure you get the right holster headed your way. Additionally, please feel welcome to follow the link below to take a look at the iPhone 5 belt clip! You'll have it in your hands before you know it!
https://www.otterbox.com/en-us/iphone-5-5s-se/defender-series-holster/apl2-iphone-5-holster.html#start=1
Best,
OtterBox Customer Service Team
Whoops, sounds like there was some sort of mix-up with your order! We apologize that you received a holster for the iPhone 6 rather than the iPhone 5, but not to worry - our friendly Otters are here and ready to help! Just give them a call at 1-855-688-7269, and they'll set you up with a simple return, as well as some assistance to make sure you get the right holster headed your way. Additionally, please feel welcome to follow the link below to take a look at the iPhone 5 belt clip! You'll have it in your hands before you know it!
https://www.otterbox.com/en-us/iphone-5-5s-se/defender-series-holster/apl2-iphone-5-holster.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Suzy
Verified Purchase:Yes
I expected it to be better I had one before and lost my phone it was nice this is a plastic very disappointed for what I paid .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 30, 2018
Dear Suzy,
We're so sorry to hear that this Defender series isn't exactly holding up to expectations! Typically, when placed together with its outer slipcover counterpart, this shell should provide rugged and tough protection for your iPhone. Our friendly Otters would love to grab a few more details to see how they can help, so please feel welcome to give them a quick call at 1-855-688-7269. They'll gladly do what they can to get you back on track to premium protection as soon as possible!
Best,
OtterBox Customer Service Team
We're so sorry to hear that this Defender series isn't exactly holding up to expectations! Typically, when placed together with its outer slipcover counterpart, this shell should provide rugged and tough protection for your iPhone. Our friendly Otters would love to grab a few more details to see how they can help, so please feel welcome to give them a quick call at 1-855-688-7269. They'll gladly do what they can to get you back on track to premium protection as soon as possible!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com