Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Pulukie
Verified Purchase:Yes
Bought this item and my phone doesn't fit , the case is too big
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 21, 2018
Hey there Pulukie,
We're sorry to hear that this belt clip was struggling to find the perfect fit! This is certainly strange, since as long as the holster was clipping into the holster bumps on the Defender case, it should snap in perfectly. Please feel welcome to call our Otter detectives at 1-855-688-7269, and they'll gladly start up an investigation. We'll solve this mystery and find you the solid device security that you've been looking for!
Best,
OtterBox Customer Service Team
We're sorry to hear that this belt clip was struggling to find the perfect fit! This is certainly strange, since as long as the holster was clipping into the holster bumps on the Defender case, it should snap in perfectly. Please feel welcome to call our Otter detectives at 1-855-688-7269, and they'll gladly start up an investigation. We'll solve this mystery and find you the solid device security that you've been looking for!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Squire
Verified Purchase:Yes
It was advertised to fit IPhone 6, but it is too big. I had to return it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 17, 2018
Hi Squire,
We are sorry that the Defender Series Holster did not work out for you. It does require the Defender case to be on your iPhone in order for it to fit securely. If you ever have any OtterBox questions, please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Happy Holidays,
OtterBox Customer Service Team
We are sorry that the Defender Series Holster did not work out for you. It does require the Defender case to be on your iPhone in order for it to fit securely. If you ever have any OtterBox questions, please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Abouch2
Verified Purchase:Yes
My 15 year old hates it because of the size of the protection box.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service, December 18, 2018
Hey Abouch2,
We're sorry to hear that your teenager is not feeling great about the size of the case! With its multi-layer protection, the Defender Series is certainly big in the way of protection.
Have you checked out the Symmetry? This case provides epic drop protection, but it comes in a slimmer form factor. It can keep up with the toughest tumbles while sporting a modern look! Check it out at the link.
https://www.otterbox.com/en-us/apple-iphone-6-apple-iphone-6s/symmetry-series-case/77-54941.html#start=1
Happy Holidays,
OtterBox Customer Service Team
We're sorry to hear that your teenager is not feeling great about the size of the case! With its multi-layer protection, the Defender Series is certainly big in the way of protection.
Have you checked out the Symmetry? This case provides epic drop protection, but it comes in a slimmer form factor. It can keep up with the toughest tumbles while sporting a modern look! Check it out at the link.
https://www.otterbox.com/en-us/apple-iphone-6-apple-iphone-6s/symmetry-series-case/77-54941.html#start=1
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JanT
Verified Purchase:Yes
I watched the video, and hoped I'd be able to figure it out. . I hope to update this review when I can get the case on the phone.
Response from otterbox.comBy OtterBox, Customer Service Team, January 10, 2019
Hi JanT,
We're sorry to hear there are some installation problems. Give our friendly reps a quick call at 1-855-688-7269 and we'd be glad to help walk you through this!
Sincerely,
OtterBox Customer Service Team
We're sorry to hear there are some installation problems. Give our friendly reps a quick call at 1-855-688-7269 and we'd be glad to help walk you through this!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Angelina
Verified Purchase:Yes
I bought a OtterBox case for my iPhone 6 and I hate it because I only received the case and not the rubber that goes outside the case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 28, 2019
Dear Angelina,
We sincerely apologize about any confusion surrounding the separate parts of the Defender series! It looks like this order might have contained only the inner shell, rather than the full case. We do sell the pieces separately in case customers want spare parts. The good news is that we do have the rubber slipcover available so that you can complete your case! Feel free to follow the first link below to check it out, and take a peek at the full case together by clicking the second link. If you have any additional questions, just give our friendly Otters a ring at 1-855-688-7269, and they'll be thrilled to help out!
iPhone 6 Defender Rubber Slipcover:
https://www.otterbox.com/en-us/iphone-6-6s/defender-series-slipcover/apl2-amp600-slipcover.html
iPhone 6 Defender Full Case;
https://www.otterbox.com/en-us/apple-iphone-6-apple-iphone-6s/defender-series-case/77-54912.html#start=1
Sincerely,
OtterBox Customer Service Team
We sincerely apologize about any confusion surrounding the separate parts of the Defender series! It looks like this order might have contained only the inner shell, rather than the full case. We do sell the pieces separately in case customers want spare parts. The good news is that we do have the rubber slipcover available so that you can complete your case! Feel free to follow the first link below to check it out, and take a peek at the full case together by clicking the second link. If you have any additional questions, just give our friendly Otters a ring at 1-855-688-7269, and they'll be thrilled to help out!
iPhone 6 Defender Rubber Slipcover:
https://www.otterbox.com/en-us/iphone-6-6s/defender-series-slipcover/apl2-amp600-slipcover.html
iPhone 6 Defender Full Case;
https://www.otterbox.com/en-us/apple-iphone-6-apple-iphone-6s/defender-series-case/77-54912.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kingdog
Verified Purchase:Yes
Iam 70 yrs old.didn't realize I was only getting the Shell my son said you didn't get the whole case. I wondered why it was so sharp around the edges
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 18, 2019
Hi Kingdog,
We apologize that some wires got crossed during the purchase of this Defender case! If you're still looking to complete that case, feel free to check out the slip covers here https://www.otterbox.com/en-us/iphone-6-6s/defender-series-slipcover/apl2-amp600-slipcover.html#q=iphone+6s&start=1
In the meantime, if you have any questions or concerns, our friendly Otters are here to help. Please don't hesitate to give us a ring at 1-855-688-7269.
Best,
OtterBox Customer Service Team
We apologize that some wires got crossed during the purchase of this Defender case! If you're still looking to complete that case, feel free to check out the slip covers here https://www.otterbox.com/en-us/iphone-6-6s/defender-series-slipcover/apl2-amp600-slipcover.html#q=iphone+6s&start=1
In the meantime, if you have any questions or concerns, our friendly Otters are here to help. Please don't hesitate to give us a ring at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: 1stork
Verified Purchase:Yes
The case does what it is supposed to do: protects my phone. I have a lot of confidence in that. But the new iPhones are larger and heavier. I am a "one-handed user", which is difficult with the larger phone. This is made even more difficult because I often feel like the phone is going to slip through my fingers. I would love to see indentions on the sides for my fingers, and maybe a non-slip finish.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 9, 2015
Hi 1stork,
We’re sorry to see that the OtterBox Commuter is proving to be a bit unwieldy for your taste. We’re going for a streamlined, ease-of-use with clothing pockets sort of vibe with this particular model. You might find our Defender series a little more to your liking, as it has an outer synthetic rubber slip cover that would give you the “grip” that it sounds like you’re looking for. Here’s a link to check it out right here on our website:
http://www.otterbox.com/en-us/iphone-6/defender-series-case/apl2-amp600-byo.html#start=1
Feel free to give our friendly Otters a call if you have any questions.
Best,
OtterBox Customer Service Team
We’re sorry to see that the OtterBox Commuter is proving to be a bit unwieldy for your taste. We’re going for a streamlined, ease-of-use with clothing pockets sort of vibe with this particular model. You might find our Defender series a little more to your liking, as it has an outer synthetic rubber slip cover that would give you the “grip” that it sounds like you’re looking for. Here’s a link to check it out right here on our website:
http://www.otterbox.com/en-us/iphone-6/defender-series-case/apl2-amp600-byo.html#start=1
Feel free to give our friendly Otters a call if you have any questions.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Suesphone
Verified Purchase:Yes
Love the case. Exactly what I expected. The protective screen I don't like. I actually have to go buy another one. It ripped putting on and I don't like that it's not clear
I would recommend this to a friend!
Written by a customer while visiting otterbox.com