Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Customer Rating
4
Good protection, great design, fit is OK
on October 10, 2014
Posted by: MooseKiller
We got the Commuter for the iPhone 6 as with the size of the phone, I thought the Defender would just be too big. It offers good protection and is a great design, but fit is OK.The issue is with the lower left corner, and I think it has to do with the how the case has to fit the design of the phone. Otterbox did the best they could. I do wish the headphone jack was covered more, but my guess is that it is the way it is due to acoustics for the mic.
Overall, I am pleased with the purchase. I have had many Otterbox cases over the years, and have always been satisfied.
Special note: Their color 'TEAL' is not teal, it is light blue. It may be described as turquoise even, but teal it is not.
Pros: Durable
Cons: fit is 'ok', color teal is really light blue
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Milt7528
from Concord, NC
Gender:Male
Verified Purchase:Yes
Great case. Good look and feel. Just wished it had just a little rubber on back for holding and gripping purposes. Fits well in front or rear pocket and easy to remove phone for cleaning purposes. Good snug fit.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Janna
from Sydney, Australia
Gender:Female
Verified Purchase:Yes
A friend recommended this product when I upgraded my iPhone. I attached an adapter to the back of the case and then cut a hole for the adapter in the outer pink case. It now sits perfectly on a bicycle phone mount and I can use the phone at will with perfect ease and sound quality. The adapter sits flush neatly on the back of the case and I can use the phone both on and off my bicycle without the need to change the case. I would highly recommend this product, especially to use in this way, to others without any hesitation. Cheers
Janny.
Janny.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Worth of purchasing this product
on February 10, 2017
Posted by: tealotterbox03
I brought this case about a year ago and lasted for 12 out of the 12 months. And I'm kinda clumsy when it comes to holding my phone and trust me I drop my phone so many times that this protected my phone from cracking or having any scratches on the screen. But having my phone case for now over a year it started to get cracks on the bottom of the case but my phone never had any scratches or cracks on the screen.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Laura
Verified Purchase:Yes
I've bought Otterbox items in the past and I don't remember ever having a slightly wobbly screen. The plastic almost seems warped and it's very hard to type on. I had used a glass screen in the past and it was effortless to type but it kept cracking. I love how sturdy otterbox is for the case, but I might get rid of it because of the screen! Not happy this time :(
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 23, 2018
Dear Laura,
Uh oh - sounds like that Defender screen protector is misbehaving! We're sorry to see that the integrated plastic is sitting a little higher than we would normally prefer, but don’t worry - our playful Otters are ready to dive right into a warranty claim. Please don’t hesitate to give them a call at 1-855-688-7269, and they'll send out a brand-new lid/base unit so that you can experience the usual flawless nature of that screen protector!
Sincerely,
OtterBox Customer Service Team
Uh oh - sounds like that Defender screen protector is misbehaving! We're sorry to see that the integrated plastic is sitting a little higher than we would normally prefer, but don’t worry - our playful Otters are ready to dive right into a warranty claim. Please don’t hesitate to give them a call at 1-855-688-7269, and they'll send out a brand-new lid/base unit so that you can experience the usual flawless nature of that screen protector!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Not protective
on March 15, 2015
Posted by: TaylorK
from US
Gender:Female
I am a very clumsy person and always have an otter box on my phone for protection. I had the computer series for my iPhone 5 and it worked great. Whenever I dropped it, it never cracked the cases was very durable and had protection. When I upgraded to the iPhone 6 I got another computer series case for my phone. I had the phone and the cases for no more than 3 months then I was walking and dropped my phone no less than 2 feet from the ground. The screen shattered and the cases offered no protection. There is no part of the screen that isn't completely shattered. It is as if the phone didn't have a cases on at all. The old computer series cases worked great but the new one doesn't do anything. Not work the buy at and will not be buying a new again.
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Commuter case for iPhone 6
on October 2, 2014
Posted by: BabyGrand
from Kansas City, MO
Gender:Male
I really like this case! I haven't experienced what some are indicating with poor fit as my case fits perfectly. I love the tactile feel of the slipcover. Very easy to keep a grip on the phone. Also, the button covers are very easy to operate. While I'm happy with the color combo I chose (black shell/light teal slipcover), I only wish there were more slipcover color choices available for the iPhone 6. The iPhone 5 version seemed to have more choices.
Pros: High quality, Durable, tactile grip, easy button operation
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Case doesn't fit
on May 6, 2016
Posted by: Skhi
I bought the gray rubber with the pink plastic and they do not line up. There is gaps and it looks cheap and like they don't go together. Definitely a poor design. I would love the sizing of this case otherwise, but I am so disappointed that it doesn't line up...
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 25, 2016
Hi Skhi,
That is strange that the silicone layer and hard outer shell on your Commuter are not lining up. We’re sorry that this is happening and we certainly want to help out. Please give our helpful Otters a call at 1-855-419-7417, and we will be more than happy to get a warranty replacement going for you in no time at all.
Cheers,
OtterBox Customer Service Team
That is strange that the silicone layer and hard outer shell on your Commuter are not lining up. We’re sorry that this is happening and we certainly want to help out. Please give our helpful Otters a call at 1-855-419-7417, and we will be more than happy to get a warranty replacement going for you in no time at all.
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com