I always buy a defender series case for my new phone before it even arrives. As soon as the phone arrives, it immediately goes in the Defender Series case. Best case out there, bar none. I have dropped my phone numerous times without damaging the phone at all.
I had an iphone case I loved but didn't offer the drop protection I wanted. This otterbox case is very protective. And it's not slippery, so not as likely to fall out of my hand, or our kids who sometimes pick it up. The colors are exactly what I like too.
The only negatives are the screen protector has a small defect that looks a bit like a crack, but it is not a crack. And I had gotten used to a glass screen protector which I love and doesn't get smudged as easily as this plastic screen protector. They could skip the circle on the back that is just a place to let dirt in. Overall, it's a wonderful protective and colorful case.
I love the case but it is pretty hard to put the 3 pieces on correctly. You have to snap the inner case on first and then put the outer one over it but getting it to seal all the way around the hard case is difficult. It is also hard to remove but even with the difficulties it is a great case.
The clear plastic cover did not fit tightly. It “bowed” across the screen. The space between the plastic and the screen makes it necessary to put extra pressure when tapping to text, etc. This was extremely frustrating for my 88 year old father. We are returning the product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 15, 2021
HI aekw,
We're so sorry your father has been running into some issues with this Defender Series case. We'd recommend opening the charge port door at the bottom of the case and then press the front of the case firmly against your chest or thigh, with the palm of your hand against the back of the case, to squeeze the air out.
If that doesn't resolve the issue, don't hesitate to give us a call at (855) 688-7269 and we'd be happy to dive in with some more troubleshooting tips.
Sincerely, OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Seriously protected
on May 21, 2016
Posted by: Peanut007
iPhone 6 was in this case , flew out of vehicle on after the vehicle crashed and was ran over by a Tahoe and when retrieved had no damage no scratches and still worked
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Don't listen to the others
on October 3, 2014
Posted by: Foob
I was skeptical about buying this for my iPhone 6 after reading the reviews about it being loose. Don't listen to the others. Either they received a faulty case, or they just don't have it on their iPhone right. This fits snug and perfectly and I'm very happy with it.