Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Jesus freak
Verified Purchase:Yes
You can always count on Otter Box to have a great, attractive, and durable product! Their products are so good and Otter Box stands behind all they make so if something breaks on your Otter Box product, let them know and they will replace it for free! No only do they protect your phone but they protect their product! You can't beat that!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kenner
Verified Purchase:Yes
The holster fits my phone perfectly. The online purchase was easy and delivered quickly at a reasonable price. Would have given it 5 stars but this is my second purchase because the holster is fragile around the top catch. It DID protect my phone though! Thank you.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bezi
Verified Purchase:Yes
This is my third otter box defender. The only reason I gave it 4 and not five is that I could not find a different color. I guess my IPhone 6 is so old they are not keeping all the colors available.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lucille
Verified Purchase:Yes
Used my old Otter Box case for SIX years before I replaced it last week with this Defender case. I hope this one will last as long. Only drawback is it only comes in black. It would be much easier to keep up with my phone if the case was more colorful.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Taosred
Verified Purchase:Yes
This is my 3rd otter box. I am a hands on carpenter and my phone wouldnt stand a chance without it, period.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Disappointed in this one
on June 16, 2021
Posted by: Bethanyanne
I had my previous Defender case for 4 years and decided to switch it out recently. I’ve only had my new case for a few months but I’ve had issues with the clear home button protective cover. The plastic bubbles up and wrinkles making it difficult to use my fingerprint sign in. I am frustrated because I never had this issue with the last case, and now I can’t use my fingerprint sign in. It just seems to be more cheaply made…
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 17, 2021
Hi there!
We're sorry to hear that you're having some trouble with your fingerprint sensor on that Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're having some trouble with your fingerprint sensor on that Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Isak17
Verified Purchase:Yes
I bought it and it was the best purchase I made for my cellphone these case are expensive but are worth every penny i spent on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GeoMo
Verified Purchase:Yes
This is a replacement for the otterbox that protected my phone for years, didn’t need to consider anything else. Everything works fine with this case and the protection is excellent
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team , July 23, 2021
Hi there!
We're glad to hear that you're happy with your Defender Series case! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback, so we can pass your thoughts up the ladder to our design team. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and let us know what you think!
Best,
OtterBox Customer Service Team
We're glad to hear that you're happy with your Defender Series case! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback, so we can pass your thoughts up the ladder to our design team. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and let us know what you think!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com