My phone has been run over, bounced off the Tahoe’s engine fan, dropped off a twenty foot ladder, dropped in the washwell of my boat and yet the phone is in pristine condition. Would not own a phone without one! Evidently, I am not hard enough on my phone. Where the case eventually did show some cracking and the screen cover was foggy, my phone lives!
I purchased my first Defender case for my iphone, over 4 years ago. It's time to continue with the Defender and replace my first one. I was completely satisfied with purchase #1. I'm sure Purchase #2 will also do the job.
I just purchased my second OtterBox Defender. I have had my case on my phone for four years and finally removed it when I bought another case. The old case was beat up but my phone was pristine once I removed the Otterbox. What great protection! If this new case ever wears out I will certainly buy another!
I bought my otter box this month came quickly. But what I didn’t know is that they are warranted for life and should have applyed for a new one under warranty. Instead of buying a new one . That is the only thing I’m not happy about. We have 4 phones in our house and all of them have putter box protection cases.
I love the Defender case, but the holster keeps breaking. It lasts about a year and I don’t use it every day.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 13, 2020
Hey Samuel,
We're sorry to hear your holster is damaged. For safety reasons, we have to make sure that the holster has a safe breaking point so that our customers don't ever get caught in any sticky situations. Please keep in mind that we are always willing to replace any damaged products, including belt clips, under our warranty. We'd be happy to assist with a brand new replacement here: https://www.otterbox.com/en-us/support